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Name msnmsgs.exe


W32.Netsup.A@mm is a mass-mailing worm that sends itself to addresses gathered from the Microsoft Outlook address book.
The worm can also distribute itself through file-sharing networks.
Sends itself to all email contacts found in the the Outlook address book.
Large scale emailing may impact system performance.

W32.Netsup.A@mm can arrive as an attachment to an email with the following properties:
From: The From line will either be an address taken from the Microsoft Outlook address book or NetworkSupport@.
Subjects: (One of the following)
Attachment: message.eml.pif
Body: A message sent could not be delivered to one or more of its recipients correctly. This is a permanent error. Attached is a copy of the original message.

Uses its own SMTP engine to email itself out to all contacts found in the Outlook address book.
The SMTP server the worm uses is taken from the Internet Account Manager settings.

Manual removal:
Navigate to the key: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
and delete the value: "msnmsgs" = "%System%\msnmsgs.exe"

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