Mousecrm.exe is a Trojan Backdoor.Mousey. Mousecrm.exe spreads via IRC channels. Related files: %System%\mousecrm.exe Adds the value: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\mousecrm to the Windows startup registry keys. More info: http://securityresponse.symantec.com/avc... Removal: Kill mousecrm.exe process and remove mousecrm.exe from Windows startup using antivirus (also check How To Remove section)Startup Optimizer.