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Old 01-30-2006, 01:21 PM
Rosanna Offline
Registered User
 
Join Date: Jan 2006
Posts: 6
Multimedia Audio Controller Problem

Hello. A few days ago, I decided to run Disc Cleanup on my computer. I chose other options, and decided to uninstall some Windows Componets to free up a bit more space. I checked Msn Explorer and Games, and the proceeded to uninstall them. After they were uninstalled, I noticed that my volume icon was gone. The next morning, I went to add/remove programs, and accidentally uninstalled Realtek AC'97. I've tried to install over and over again, but it won't work.

Bookworm tried to help me, but nothing worked. I tried to install Realtek AC'97 from the device manager, but everytime I do, it crashes my computer and I get the blue screen when my PC restarts. I tried to click continue windows normally, but that makes it go back to the blue screen. I have to click last safe log on, that's the only way my computer will work.

When I go to my control panel, and try to get the volume icon on my tray, everything is greyed out and I can't click anything. The same goes for the other tabs. It says that I don't have the drivers installed. I have a few screencaps that I'll post in a few moments as well.

Is there a way to manurally place the Realtek AC'97 files in the correct system folders? I think that's the only way they'll be able to be put there without my computer crashing.

Here are the screencaps I took.




And that's the same for the sound, audio and voice tabs.



If all else fails, I'm going to have to bring my computer to a professional. I really don't want to have to reinstall Windows XP, because I need all my files. Would there be a way for a professional to fix my sound without it having to come to that? Of course, if someone here can help me, I won't have to go to a professional at all. *crosses fingers*

Oh, and here is my system information.

Quote:
Computer Profile Summary
Computer Name: Rosanna-96fpe5i (in MSHOME)
Profile Date: Monday, January 30, 2006 1:07:21 PM
Advisor Version: 7.0t
Windows Logon: Owner


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) HP Pavilion 04 P8633A-ABA 532w 20000TG101IMPER
System Serial Number: KR22500723 NA700
Enclosure Type: Other
Processor a Main Circuit Board b
1.70 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Intel Corporation NBGV - Northwood/Brookdale-G Validation Board
BIOS: Phoenix Technologies 3.24 10/14/2003
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
21.13 Gigabytes Hard Drive Free Space

SAMSUNG CD-R/RW SW-232B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340810A [Hard drive] (40.02 GB) -- drive 0, s/n 5FB4VZ5A, rev 3.39, SMART Status: Healthy 120 Megabytes Installed Memory

Slot 'J5G3' has 128 MB
Slot 'J5G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 21.13 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 1/30/2006 12:24:06 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
HP MX70 [Monitor] (15.7"vis, s/n THTEW68464, June 2002)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD Multimedia Audio Controller
Communications Other Devices
Agere Win Modem


Realtek RTL8139 Family PCI Fast Ethernet NIC
primary APIPA Address: 169.254.169.93 / 16
Physical Address: 00:40:2B:27:F0:17
WAN (PPP/SLIP) Interface
IP Address: 71.124.147.175 / 32
Gateway: 71.124.147.175
Physical Address: 00:53:45:00:00:00

Networking Dns Servers: 71.243.0.12
68.237.161.12
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
Norton AntiVirus Version 9.05
Virus Definitions Version 1/25/2006 Rev 7
Last Disk Scan on Friday, December 09, 2005 10:25:39 PM
Realtime File Scanning On
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