|
use a windows 98 boot disk and run the folling command off the d: drive
d:\winnt32\checkupgradeonly to ensure that his comp is compatible (many devices are not)
if the compatibility wizard workds try reinstalling make sure that no extraneous devices are attached that might cause this type of error: only leave in your ram, cpu, nic, vid card, sound card. no scanners, printers, etc.
hope this helps
|