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Old 04-01-2006, 07:25 PM
Marshallan Offline
Registered User
 
Join Date: Apr 2006
Location: Canada
Posts: 2
Question SoundBlaster - No Sound

I'm not sure if my problem is hardware or software related - if I've posted this in the wrong section, I apologize.

If anyone can offer advice or solutions, I'd greatly appreciate it.

I decided to upgrade my hard drive yesterday (switched from a small one to a larger one). I kept the old hard drive (with all the data still intact), and did a fresh install on the new drive.

Everything functions properly except the sound. I literally have no sound whatsoever, except for the internal system beep during boot-up.

I have a SoundBlaster Live 5.1 series card, model SB0220 - it was purchased about a year and a half ago, and it's never given me a problem until now.

I formatted my new drive, installed Win XP, installed all my drivers, and then installed most of my software collection.

It was then that I realized I had no sound. I went into the Creative Labs software, ran a diagnostic, and it said everything was working correctly. Then, I ran a sound test. There was no sound whatsoever.

I checked the windows sounds - nothing works there, either.

I tried reinstalling the drivers and codecs, and rebooted. Still no luck.

I uninstalled the SB software/drivers, rebooted, then reinstalled. Again, no luck.

I shut down, physically removed the sound card, and tried all of the above after installing it in a different slot. Nothing.

I uninstalled the SB software again, shut down, physically removed the soundcard, and rebooted without it. Then, I shut down, reinserted the card, rebooted, reinstalled the software/drivers. Still no sound.

Windows detects the soundcard, and says it's working correctly. I just can't get *any* sound to come out of the speakers.

I wondered if, somewhere during the hard drive switch, something on my motherboard got toasted; I unplugged the new hard drive, plugged in my old one, and booted up. (If it was a problem with the motherboard, I shouldn't have sound using *either* hard drive).

Tried playing an MP3 file with the old drive plugged in - and the sound worked *perfectly*.

I then shut down, pulled the old drive, plugged in the new one, and (again) had no sound whatsoever. Went back into my old drive, and checked each setting carefully (BIOS settings, device manager settings, and settings in the 'Sounds & Audio Devices' section of CPanel). All the sound settings are identical between the old hard drive, and the new one.

But, the sound still refuses to work on the new hard drive. I can't understand why it would work on the old drive, but not on the new one. This has me completely stumped, and I'm at my wits' end.

I know it's not a problem with the motherboard, speakers, or the sound card itself, since everything functions normally when the old hard drive is connected.

Not sure if it'll matter, but the old hard drive was a Western Digital WD600BB, and the new one is a Maxtor DiamondMax 10 6L200P0.

Can anyone help me?
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