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Originally Posted by the_myster
I have the same problem as the original poster, here's the info any help would be greatly appreciated
I am also having the same problem, no sound and yellow question mark, i'm not sure of the sound card that's in there because it was one that was built by a friend. here's the info on my computer any help would be greatly appreciated
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation Dimension 8200
System Service Tag: HF3KB11 (support for this PC)
Chassis Serial Number: HF3KB11
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corporation Dimension 8200
Bus Clock: 100 megahertz
BIOS: Dell Computer Corporation A03 12/07/2001
Drives Memory Modules c,d
122.93 Gigabytes Usable Hard Drive Capacity
88.35 Gigabytes Hard Drive Free Space
_NEC DVD_RW ND-3540A [CD-ROM drive]
SAMSUNG CD-ROM SC-148C
3.5" format removeable media [Floppy drive]
Maxtor 4R120L0 [Hard drive] (122.94 GB) -- drive 0, s/n R42FQL8E, rev RAMB1UU0, SMART Status: Healthy 512 Megabytes Installed Memory
Slot 'RIMM1' has 256 MB
Slot 'RIMM2' has 256 MB
Slot 'RIMM3' is Empty
Slot 'RIMM4' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 122.93 GB 88.35 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
James 5/3/2006 8:19:30 PM (admin)
local system accounts
Administrator never (admin)
Guest 4/30/2006 8:47:45 AM
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
HP DeskJet 712C on \\BABYJ\HPDeskJe
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Intel(r) 82801BA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce FX 5200 [Display adapter]
Mitsubishi NXM76LCD [Monitor] (17.1"vis, s/n 34110548TA, April 2003)
Bus Adapters Multimedia
Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
Intel(r) 82801BA/BAM USB Universal Host Controller - 2444
NEC PCI to USB Enhanced Host Controller (B1)
NEC PCI to USB Open Host Controller (2x) Unimodem Half-Duplex Audio Device
Communications Other Devices
Lucent Win Modem
3Com EtherLink XL 10/100 PCI For Complete PC Management NIC (3C905C-TX)
primary Auto IP Address: 192.168.0.4 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:04:75:ED:02:9E
RAS Async Adapter
Networking Dns Servers: 24.220.0.10
24.220.0.11
HID-compliant consumer control device (2x)
HID-compliant device (6x)
USB Human Interface Device (2x)
HID Keyboard Device
Logitech USB Wheel Mouse
USB Composite Device
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG Anti-Virus 7.1.392 Version 7.1.392
Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
All required security hotfixes (using the 04/11/2006 Microsoft Security Bulletin Summary) have been installed.
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP2 (SP2)
Windows Media Player 10
no verification data KB911565 (details...)
SP0
passed verification KB911565 on 4/19/2006 (details...)
Windows Media Player
SP0
passed verification KB911564 on 4/19/2006 (details...)
Windows XP
SP2
no verification data KB811113[SP] on 4/11/2006 (details...)
SP3
passed verification KB873339 on 4/19/2006 (details...)
passed verification KB885250 on 4/19/2006 (details...)
passed verification KB885835 on 4/19/2006 (details...)
passed verification KB885836 on 4/19/2006 (details...)
passed verification KB886185 on 4/19/2006 (details...)
passed verification KB887472 on 4/19/2006 (details...)
passed verification KB887742 on 4/19/2006 (details...)
passed verification KB888113 on 4/19/2006 (details...)
passed verification KB888302 on 4/19/2006 (details...)
passed verification KB890046 on 4/19/2006 (details...)
passed verification KB890859 on 4/19/2006 (details...)
passed verification KB891781 on 4/19/2006 (details...)
passed verification KB893756 on 4/19/2006 (details...)
passed verification KB893803V2 on 4/11/2006 (details...)
passed verification KB894391 on 4/19/2006 (details...)
Windows XP
SP3 (continued)
passed verification KB896358 on 4/19/2006 (details...)
passed verification KB896422 on 4/19/2006 (details...)
passed verification KB896423 on 4/12/2006 (details...)
passed verification KB896424 on 4/19/2006 (details...)
passed verification KB896428 on 4/19/2006 (details...)
passed verification KB898461 on 4/11/2006 (details...)
passed verification KB899587 on 4/19/2006 (details...)
passed verification KB899589 on 4/19/2006 (details...)
passed verification KB899591 on 4/19/2006 (details...)
passed verification KB900725 on 4/19/2006 (details...)
passed verification KB901017 on 4/19/2006 (details...)
passed verification KB901214 on 4/19/2006 (details...)
passed verification KB902400 on 4/19/2006 (details...)
passed verification KB904706 on 4/19/2006 (details...)
passed verification KB905414 on 4/19/2006 (details...)
passed verification KB905749 on 4/19/2006 (details...)
passed verification KB908519 on 4/19/2006 (details...)
passed verification KB908531 on 4/19/2006 (details...)
passed verification KB910437 on 4/19/2006 (details...)
passed verification KB911562 on 4/19/2006 (details...)
passed verification KB911567 on 4/19/2006 (details...)
passed verification KB911927 on 4/19/2006 (details...)
passed verification KB912812 on 4/19/2006 (details...)
passed verification KB912919 on 4/19/2006 (details...)
passed verification KB913446 on 4/19/2006 (details...)
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You can check if a sound card is installed by running this little programe, it will list all devices on your system, that way when you go to Dell you will know which driver you need.
http://www.softpedia.com/get/System/...entifier.shtml
This is the link to Dell
http://support.dell.com/support/down...&os=WW1&osl=EN
the original installation for your service tag listed the Santacruz audio card.
Hope this helps
