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Barbara,
I am having a problem with no sound from my computer (other than the Windows startup music). I have a Dell Dimension 4400 that uses Creative Soundblaster Live! Value Digital 1024 soundcard. My operating system is Windows XP. I have attempted to reinstall the drivers directly from the disk as well as from Creative's website but get error during the install. I had a warning ! on my multimedia audio controller. I ran a Berlarc and these are my results...
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation 1[0115]
Processor a Main Circuit Board b
1.70 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Intel Corporation D845PT AAA67829-304
Serial Number: MY00K9971246521C03L3
Bus Clock: 100 megahertz
BIOS: Intel Corp. A06 06/12/2002
Drives Memory Modules c,d
80.05 Gigabytes Usable Hard Drive Capacity
63.86 Gigabytes Hard Drive Free Space
_NEC DV-5800A [CD-ROM drive]
HL-DT-ST CD-RW GCE-8160B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
EPSON Stylus Storage USB Device [Hard drive] -- drive 1
MAXTOR 6L080J4 [Hard drive] (80.05 GB) -- drive 0, s/n 664206253444, rev A93.0500, SMART Status: Healthy 256 Megabytes Installed Memory
Slot 'J5G3' is Empty
Slot 'J5G1' has 256 MB
Local Drive Volumes
c: (NTFS on drive 0) 80.05 GB 63.86 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 3/16/2006 7:53:48 PM (admin)
Kayce 5/21/2006 10:29:53 AM (admin)
Samuel 5/21/2006 8:49:31 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account CAPTURE FAX BVRP on C:\WINDOWS\Capture
EPSON Stylus Photo R300 Series on USB001
Controllers Display
Standard floppy disk controller
Intel(r) 82801BA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RAGE 128 PRO Ultra GL AGP (Microsoft Corporation) [Display adapter]
DELL E771a [Monitor] (15.2"vis, s/n 8J85421F836Q, January 2002)
Bus Adapters Multimedia
Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
Intel(r) 82801BA/BAM USB Universal Host Controller - 2444 Creative SB Live! Value (WDM)
Creative SBLive! Gameport
Communications Other Devices
SoftV90 Data Fax Modem
D-Link DFE-530TX+ PCI Adapter
primary Auto IP Address: 192.168.1.43 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:11:95:25:FA:75
Networking Dns Server: 192.168.1.1
HID-compliant device
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Microsoft PS/2 Mouse
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (2x)
Virus Protection [Back to Top]
McAfee VirusScan Version 10.0.27
Scan Engine Version 4400
Virus Definitions Version 4766
Last Disk Scan on Saturday, May 20, 2006 8:25:46 AM
Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
All required security hotfixes (using the 05/09/2006 Microsoft Security Bulletin Summary) have been installed.
Please help!!
Thanks,
Sam
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