I haven't had sound for a while. I've tried to follow the driver update advice I've been reading on this site, but still no luck in getting the sound up. When I look under the "Sounds and Audio Device Properties" it reports under the "Volume" tab - No audio device; under the "Audio" tab it reports no playback devices, no recording devices, no MDIDI Playback devices. When I view the Hardware tab (Realtek AC97 audio, Audio CODECS, Legacy Audio drivers, media contgrol devices, legacy capture devices, video codecs), it reports that the devices are working properly. The Belarc analysis is as follows...PLEASE HELP!!!
Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) TOSHIBA Satellite P25 PSP20U-012RJR
System Serial Number: 73031744C
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: TOSHIBA BTQ00
BIOS: TOSHIBA V1.10 06/10/2003
Drives Memory Modules c,d
60.01 Gigabytes Usable Hard Drive Capacity
38.20 Gigabytes Hard Drive Free Space
LITE-ON DVDRW SHW-160P6S USB Device [CD-ROM drive]
MATSHITA DVD-RAM UJ-811 [CD-ROM drive]
TOSHIBA MK6022GAX [Hard drive] (60.01 GB) -- drive 0, s/n 63LG1829T, rev HB002A, SMART Status: Healthy 512 Megabytes Installed Memory
Slot 'JP26' has 256 MB
Slot 'JP24' has 256 MB
Local Drive Volumes
c: (NTFS on drive 0) 60.01 GB 38.20 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 2/19/2005 10:51:38 AM (admin)
Mike 7/18/2006 4:08:20 AM (admin)
Pam 7/18/2006 4:26:03 AM (admin)
local system accounts
Guest 2/15/2006 9:06:42 PM
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account EPSON Stylus Photo 820 Series on USB001
Microsoft Shared Fax Driver on SHRFAX:
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce FX Go5200 [Display adapter]
Default Monitor (2x)
NVIDIA t Flat Panel [Monitor] (14.3"vis, November 2002)
Bus Adapters Multimedia
Toshiba ToPIC100 CardBus Controller (2x)
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Standard Enhanced PCI to USB Host Controller Realtek AC97 Audio
Communications Other Devices
TOSHIBA Software Modem
1394 Net Adapter #2
IP Address: 125.202.67.205 / 32
Gateway: 125.202.67.205
Physical Address: 00:53:45:00:00:00
Atheros AR5001X Mini PCI Wireless Network Adapter
Dhcp Server: none responded
Physical Address: 00:90:96:59:BF:FE
Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address: 00:02:3F:81
7
8
Networking Dns Servers: 220.220.248.1
220.220.248.9
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device
SMC IrCC - Fast Infrared Port
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
Toshiba Secure Digital host controller
USB Mass Storage Device
USB Printing Support
USB Root Hub (5x)
Virus Protection [Back to Top]
Norton AntiVirus Version 12.20
Virus Definitions Version 7/8/2006 Rev 3
Last Disk Scan on Monday, July 10, 2006 1:08:25 PM
Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
All required security hotfixes (using the 07/11/2006 Microsoft Security Bulletin Summary) have been installed.