[mypenry]

Hi to every one, ........( hope this is thr right place to post my problem )
well Ive gone and purchased my first new computer, and this week decided to go buy a printer ( canon iP 4200 )
it came with an installation CD ( in Thai ) and I ran through the set up as per the instruction book ( in English )
and half way through the installation the programme stuck !!, So I decided to down the latest drivers from a Canon web site,
which downloaded OK, the printer is shown on the Windows XP conrtol panel ( printers & faxes ) as the default printer and the
connection to the printer is via an USB lead. The printers & faxes section shows that the printer is connected via a USB
Local port ( no number) and on the Driver tab shows a driver installed Ok

Now when I go to print the printer systems box comes onto screen, and I click the required number of copy's
and click ..print.. just for a flash a small printer logo is shown on the bottom tool bar , then nothing ...no printing..?

I then went to my computer .> properties > Hardware > Device Manager .. this showed that the printer is on the Universal Serial Bus Controllers > next to a USB logo .. but there's also a yellow ( ! ) next to my printer's name iP4200 .

I then clicked properties on this USB logo ( with the yellow ! ) and a box came onto screen as this ..

iP4200 Prorerties
Device .... Universal serial Bus Controllers
Manufacture .... Unknown
Location ... 0 ( iP4200 )
comments box..
This device is not configuared correctly ( Code 1 )
to reinstall the drivers for this device ..Click Reinstall Driver ..which I did.

Then Hardware update Wizard came on to the screen...and asked Can Windows connect to Windows update to search for softwaer, so I clicked yes this time only .

and clicked Next ....it asked if I had the hardware CD that came with the Printer ..knowing that there may be a problem with this CD I did not insert the CD.

Then I clicked ...Next a second box then came up called Hardware Update wizard.... Please Wait while the Wizard searches. After a few minuets a new box came on screen saying at the top ... Files needed and this...................

The file usbprint.sys on Windows XP professional Service Pack 2 CD is required and there was a browse box to copy the file from........
,
but heres my problem I can't fine the file in C:\WINDOWS\system32 and this new computer came pre loaded with Windows XP professional Service Pack 2 , and there was no service Pack 2 CD with the machine, but the computer came with ( 5 ) Recovery CD's with nothing on the label to say whats on them only numbered 1 to 5

Ive tried to down load Windows XP professional Service Pack 2 but the Microsoft download web site scanned my computer and said I do not need to download
Windows XP professional Service Pack 2 as its already on my computer..?

any one got any ideas what to do next please.. and yes you can tell I am a computer Newbie !!

Thanks ............ Mypenry ( central Thailand )