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Old 08-03-2006, 08:55 PM
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bookworm Online
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,361
Quote:
Originally Posted by suzy18
Im having the same problem as everyone else. I did the Belarc thing as this is what it gave me:

Operating System System Model
Windows 2000 Professional Service Pack 4 (build 2195) Dell Computer Corporation Latitude C610
System Service Tag: 7PH4Y11 (support for this PC)
Chassis Serial Number: 7PH4Y11
Enclosure Type: Portable
Processor a Main Circuit Board b
1000 megahertz Intel Pentium III
32 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corporation Latitude C610
Bus Clock: 133 megahertz
BIOS: Dell Computer Corporation A12 08/17/2002
Drives Memory Modules c,d
19.99 Gigabytes Usable Hard Drive Capacity
14.92 Gigabytes Hard Drive Free Space

LG CD-ROM CRN-8245B

TOSHIBA MK2018GAS [Hard drive] (20.00 GB) -- drive 0, s/n 92HB7091T, rev Q2.03 D, SMART Status: Healthy 256 Megabytes Installed Memory
Local Drive Volumes

c: (FAT32 on drive 0) 19.99 GB 14.92 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 08/03/2006 7:20:40 PM (admin)
local system accounts
ASPNET never
Guest never


Marks a disabled account; Marks a locked account Lexmark Z700-P700 Series on USB001
Windows NT Fax Driver on MSFAX:

Controllers Display
Standard floppy disk controller
Intel(R) 82801CAM Ultra ATA Storage Controller - 248A
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] MOBILITY RADEON [Display adapter]
Default Monitor (3x)
Digital Flat Panel (1024x768) [Monitor] (19.7"vis)
Bus Adapters Multimedia
Intel(R) 82801CA/CAM USB Universal Host Controller - 2482 None detected
Communications Other Devices

3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:08:74:4C:B5:36

Networking Dns Server: 192.168.1.1
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery (2x)
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Synaptics PS/2 Port Pointing Device [Mouse]
USB Printing Support
USB Root Hub
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
No details available
Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
S867460 on 07/05/2006 (details...)
M886903 on 07/06/2006 (details...)
DataAccess
Q832483 on 10/28/2005 (details...)
KB870669 (details...)
MDAC25
SP3:
KB911562 on 04/17/2006 (details...)
Internet Explorer 6
SP1
KB896688-IE6SP1-20051004.130236 on 10/28/2005 (details...)
KB905495-IE6SP1-20050805.184113 on 10/28/2005 (details...)
KB905915-IE6SP1-20051122.175908 on 04/06/2006 (details...)
KB912812-IE6SP1-20060322.182418 on 04/17/2006 (details...)
KB916281-IE6SP1-20060526.162249 on 06/21/2006 (details...)
Internet Explorer
SP1 (SP1)
Q823353 (details...)
Outlook Express 6
SP1
KB897715-OE6SP1-20050503.210336 on 04/06/2006 (details...)
KB911567-OE6SP1-20060316.165634 on 04/17/2006 (details...)
Windows 2000
SP0
KB904706 on 10/28/2005 (details...)
SP4
Q327194[SP] on 01/07/2005 (details...)
SP5
UPDATE ROLLUP 1 on 10/28/2005 (Update Rollup 1 for Windows 2000 SP4)
KB842773 on 10/28/2005 (details...)
KB890046 on 10/28/2005 (details...)
KB893756 on 10/28/2005 (details...)
KB893803V2 on 10/28/2005 (details...)
KB896358 on 10/28/2005 (details...)
Windows 2000
SP5 (continued)
KB896422 on 10/28/2005 (details...)
KB896423 on 10/28/2005 (details...)
KB896424 on 04/06/2006 (details...)
KB899587 on 10/28/2005 (details...)
KB899589 on 10/28/2005 (details...)
KB900725 on 10/28/2005 (details...)
KB901017 on 10/28/2005 (details...)
KB901214 on 10/28/2005 (details...)
KB902400 on 10/28/2005 (details...)
KB905414 on 10/28/2005 (details...)
KB905749 on 10/28/2005 (details...)
KB908519 on 04/06/2006 (details...)
KB908523 on 04/06/2006 (details...)
KB908531 on 04/17/2006 (details...)
KB911280 on 06/21/2006 (details...)
KB912919 on 04/06/2006 (details...)
KB913580 on 05/10/2006 (details...)
KB914388 on 07/12/2006 (details...)
KB914389 on 06/21/2006 (details...)
KB917159 on 07/12/2006 (details...)
KB917537 on 07/20/2006 (details...)
KB917736 on 06/21/2006 (details...)
KB917953 on 06/21/2006 (details...)
Windows Media Player 9
KB917734_WMP9 (details...)
SP0
KB885492 on 10/28/2005 (details...)
KB911565 on 04/06/2006 (details...)
KB917734_WMP9 on 06/21/2006 (details...)
Windows Media Player
Q828026 (details...)
SP0
Q828026 on 10/28/2005 (details...)
KB911564 on 04/06/2006 (details...)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
(note that failing hotfixes need to be reinstalled)
Unmarked HotFixes lack the data to allow verification


Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor e64db454
Microsoft - Internet Explorer 55736-521-0286633-04770 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - MediaPlayer 69808-812-0292053-04873
Microsoft - WebFldrs 12345-111-1111111-62949
Microsoft - Windows 2000 Professional 51873-OEM-0000572-63180 (Key: V4CQJ-YGW3R-3VQ3G-43MMC-GQDFY)e

Any help would be great

Set a System Restore Point before installing just in case

This is the link to your Dell useing Service tag 7PH4Y11
http://support.euro.dell.com/support...os=WW1&osl=EN#

you will find your driver under Audio and instructions to install.

Hope this helps
__________________
Hope this helps

Barbara MCP

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