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Now the driver is showing, can you check this out, to see if it is selected as default audio device,
Check Control Panel / Sound & Audio Devices / Properties / Audio Tab / Sound Playback click on down arrow and check that the correct audio device is selected; something like modem line 0 playback might have been substituted for the proper audio device. Information by Jim Pivonka
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i tried that but there is no device available it wont even let me select the pull down tab. Barbara, do you think this could be a problem because i havnt done any of the service packs?