im having same problem
i run a Windows XP Home Edition Service Pack 2 (build 2600) Dell Inc. Dimension 8400
System Service Tag: JNVL061 (support for this PC)
Chassis Serial Number: JNVL061
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
3.20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Inc. 0J3492
Serial Number: ..CN4811149B02ON.
Bus Clock: 800 megahertz
BIOS: Dell Inc. A03 10/11/2004
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
151.72 Gigabytes Hard Drive Free Space
JLMS DVD-ROM XJ-HD166 [CD-ROM drive]
SAMSUNG CD-R/RW SW-252S [CD-ROM drive]
3.5" format removeable media [Floppy drive]
ST3160023AS [Hard drive] (160.04 GB) -- drive 0, s/n 5JS3CP2L, rev 8.05, SMART Status: Healthy 512 Megabytes Installed Memory
Slot 'CHANNEL A DIMM 0' has 256 MB
Slot 'CHANNEL B DIMM 0' has 256 MB
Slot 'CHANNEL A DIMM 1' is Empty
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 160.03 GB 151.72 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
alexxp 8/23/2006 3:06:09 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801FB Ultra ATA Storage Controllers - 2652
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C USB Audio Device
Communications Other Devices
Westell WireSpeed Dual Connect Modem
primary Auto IP Address: 192.168.1.47 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:60:0F:FD:9F:B7
Networking Dns Server: 192.168.1.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
USB Root Hub (5x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 08/08/2006 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q816093 - Critical (details...)
Q873339 - Important (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q887472 - Moderate (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896424 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q904706 - Critical (details...)
Q905414 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q911564 - Important (details...)
Q911567 - Important (details...)
Q911927 - Important (details...)
Q912919 - Critical (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q917159 - Critical (details...)
Q917344 - Critical (details...)
Q917422 - Critical (details...)
Q917734 - Critical (details...)
Q917953 - Important (details...)
Q918439 - Critical (details...)
Q918899 - Critical (details...)
Q920214 - Critical (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q921398 - Moderate (details...)
Q922616 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
Windows XP
SP3
KB886185 on 8/23/2006 (details...)
KB888111WXPSP2 on 8/23/2006 (details...)
KB893803V2 on 8/23/2006 (details...)
KB896423 on 8/23/2006 (details...)
KB898461 on 8/23/2006 (details...)
KB921883 on 8/23/2006 (details...)
No details available
Click here to see all available Microsoft security hotfixes for this computer.
Marks a security hotfix (using the 08/08/2006 Microsoft Security Bulletin Summary)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification
Click here for Belarc's System Management products, for large and small companies.
Software Licenses [Back to Top]
Belarc - Advisor 1bd80468
Microsoft - Internet Explorer 76477-OEM-0011903-00102 (Key: RCBF6-6KDMK-GD6GR-K6DP3-4C8MT)e
Microsoft - MSN6 54089-356-2844197-04125 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - Picture It! Express 9 74276-350-2844737-04498 (Key: FQK74-FXGMX-GP78V-XDWDC-YFQYD)
Microsoft - Picture It! Library 9 74276-355-2844926-04392
Microsoft - WebFldrs XP 12345-111-1111111-26523
Microsoft - Windows XP Home Edition 76477-OEM-0011903-00102 (Key: RCBF6-6KDMK-GD6GR-K6DP3-4C8MT)e
Sonic Solutions - Sonic DLA CAL2AQR7D5P443F8J
Sonic Solutions - Sonic RecordNow! CYZXDVAP3WWRLNZKW
Software Versions (mouse over * for details, click * for location) [Back to Top]
America Online Inc. - AOL On Desktop Version 1, 0, 0, 73 *
America Online, Inc. - AOL Instant Messenger Version 5.9.3861 *
America Online, Inc. - AOL Service Libraries Version 1.3.5.0 *
America Online, Inc. - AOLLaunch Version 1, 3, 5, 0 *
Belarc, Inc. - Advisor Version 7.2 *
C-Media Electronic Inc. - AudioRack Version 1.07b *
C-Media Electronics Inc. (
www.cmedia.com.tw) - Multi-Channel Audio Demo Version 2.6 *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
e-soft - Audio Edit Version 3.04 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3000 *
Microsoft Corporation - Messenger Version 6.1 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 * Microsoft Digital Image Library Version 9.00.0912.0 *
Microsoft Picture It! 9 Version 9.00.0912.0 *
Microsoft(R) MSN (R) Communications System Version 9.20.0029.3000 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *
Motive System Version 04.07.03.4.driven.mcc-uninst *
Motive System Version 05.00.00.asst_classic.smartbridge *
Motive System Version 5.0.2.4.asst_classic.asst_matcli *
Musicmatch JUKEBOX Version 8.20.2053 *
RecordNow Version 7.0.0 *
Search your own computer *
Sonic Solutions - Drive Letter Access Component Version 1.0.0.1 *
Sonic Update Manager Version 1.0.0.1 *
TODO: Version 1.0.0.1 *
Valve Corporation - Steam Version 1.0.0.0 *
Verizon DSL Version 5.1.5 Build 49 *
Verizon Online SupportCenter *
WinZip Version 10.0 (6595) *
WinZip Version 10.0 (6698) *
if u can help me bookworm thx i heard ur pro
god bless u
