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try downloading Spybot and ad-aware, use these to try and eliminate any spyware, malware, adware problems you have.
if your not an administator you can't uninstall norton. if you start up in safe mode and go into the administrator account (if it hasn't got a password) you can give yourself admin rights.
Only call a company out to fix your pc as a last resort. i work for a company that charges call out fees and then labour on top of that and after about 2 hours your nearly looking at triple figures.
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SKULLZ
P.I.C.N.I.C = Problem In Chair Not In Computer
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