[bookworm]

Originally Posted by soundissues

Hi,

I am new here and I was wondering if anyone can help me resolve this long running problem that has been plaguing my Dell Precision laptop.
The Sound sometimes works and and other times it doesnt. The volume thing at the bottom right on the taskbar doesnt appear and when I check it out it says that the device did not start properly. There must be some driver issues or something. I cant resolve it. I have tried to follow some of the other instructions on this site and it hasnt worked. Anyway my sound controller was originally Intel(R) 82801BA/BAM AC'97 Audio Controller but I have done something to it now (by following instructions on this site) and now its Crystal WDM Audio Codec or something. As you can tell I aint good at this IT stuff so all help would be greatfully appreciated!

Heres my specs off Belarc Advisor.

Operating System System Model
Windows XP Professional (build 2600) Dell Computer Corporation Precision M50
System Service Tag: BPJGP0J (support for this PC)
Chassis Serial Number: BPJGP0J
Enclosure Type: Portable
Processor a Main Circuit Board b
2.00 gigahertz Intel Mobile Pentium 4 - M
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corporation Precision M50
Bus Clock: 133 megahertz
BIOS: Dell Computer Corporation A09 01/23/2003
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
2.69 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4240N [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HITACHI_DK23EB-40 [Hard drive] (40.01 GB) -- drive 0, s/n 9D9559, rev 00K0A0C0, SMART Status: Healthy 512 Megabytes Installed Memory
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 2.69 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 19/02/2006 18:23:57 (admin)
secondhandlaptops 10/09/2006 14:05:54 (admin)
local system accounts
Guest 06/05/2004 10:38:09
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Brother HL-1430 series on USB003
HP DeskJet 820Cxi on LPT1:
HP OfficeJet G55 on \\258M8DKM4LHRG9S\ hp g55
HP OfficeJet G55 on DOT4_001
LEADTOOLS ePrintEIV Driver on LEADTOOLS ePrintEIV:
Lexmark X125 on \\258m8dkm4lhrg9s\Lexmark X125
Lexmark Z25-Z35 on USB002
SolidPDF XChange on PDF-XChange

Controllers Display
Standard floppy disk controller
Intel(r) 82801CAM Ultra ATA Storage Controller-248A
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Intel(R) 82801CA/CAM USB Universal Host Controller - 2482
Intel(R) 82801CA/CAM USB Universal Host Controller - 2487 Crystal WDM Audio Codec
Communications Other Devices
Standard 300 bps Modem

Set a System Restore Point before installing just in case

Then go here to Dell http://support.euro.dell.com/support...os=WW1&osl=EN#

install the Crystal audio driver



Hope this helps