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1. I don't remember installing anything that would have affected the system so badly; I think the last installation I did was about 2 weeks before the trouble started and it was a piece of software for my mobile phone.
2. No, none that I've installed myself anyway.
3. Yes, 2 or 3 times. No joy.
4. WMP was installed when I bought the machine, I added WinAmp, VLC, iTunes and RealPlayer myself.
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