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I've been doing some tech support with my Uncle's laptop..
Sadly, without putting much thought into it, I reformatted it for him without realizing he didn't have system restore disks or even driver disks for the system board. Someone else purchased and owned the laptop prior, so we aren't certain as to where exactly the disks themselves are.
Chipset drivers and audio drivers are totally necessary.
It was a custom built job, so the system board is generic.
Here are my Belarc results:
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
800 megahertz AMD Athlon 64
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 080011 07/15/2004
Drives Memory Modules c,d
60.00 Gigabytes Usable Hard Drive Capacity
52.98 Gigabytes Hard Drive Free Space
SONY DVD RW DW-Q58A [CD-ROM drive]
HTS726060M9AT00 [Hard drive] (60.01 GB) -- drive 0, s/n MRH403M4GLJJRB, rev MH4OA68A, SMART Status: Healthy 1024 Megabytes Installed Memory
Slot 'DIMM0' has 512 MB (serial number SerNum0)
Slot 'DIMM1' has 512 MB
Local Drive Volumes
c: (NTFS on drive 0) 60.00 GB 52.98 GB free
Any help would be greatly appreciated.
Thanks!
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