[bookworm]

Originally Posted by rburton

Hi there. I removed some sortware earlier tonight on my computer. It was all stuff I didn't recognize that I was pretty certain was useless stuff I'd gotten ages ago. Well, when I signed back on the "Safely Remove Hardware" tab showed up on the bottom of my screen. My computer was also detecting new hardware which was, strangely enough, Multimedia Audio Controller. My sound's gone. I hope you can help me. If it's useful, if you "Safely Remove Hardware," all the sound drives magically disappear.

The device manager shows a yellow question mark with an exclamation point. The properties menu states:
This device is not configured correctly. (Code 1)

To reinstall the drivers for this device, click Reinstall Driver.

Clicking reinstall driver leads me nowhere.

This is what I got off Belarc (copy and pasted):

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) EMACHINES T3998
System Serial Number: XDF57 200 02178
Processor a Main Circuit Board b
2.93 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Intel Corporation D865GVHZ AAC93540-101
Serial Number: FCHZ52400009
Bus Clock: 133 megahertz
BIOS: Intel Corp. BF86510A.15A.0085.P20.0412152353 12/15/2004
Drives Memory Modules c,d
100.02 Gigabytes Usable Hard Drive Capacity
43.76 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4481B [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3100011A [Hard drive] (100.03 GB) -- drive 0, s/n 4LH021B2, rev 3.02, SMART Status: Healthy 240 Megabytes Installed Memory

Slot 'J6G1' has 256 MB (serial number F5061232)
Slot 'J6G2' is Empty
Slot 'J6H1' is Empty
Slot 'J6H2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 96.86 GB 42.86 GB free
d: (FAT32 on drive 0) 3.16 GB 903 MB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 11/6/2006 12:11:08 AM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP LaserJet 4000 Series PCL on \\resprint.SGF.EDUBEAR.NET\Hutchens Front Desk Printer
Lexmark Z700-P700 Series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) Intel(R) 82865G Graphics Controller [Display adapter]
EMA 16.1 [Monitor] (16.1"vis, December 2004)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD None detected
Communications Other Devices
SoftV92 Data Fax Modem with SmartCP


Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 146.7.210.11 / 23
Gateway: 146.7.211.254
Dhcp Server: 146.7.7.76
Physical Address: 00:13:20:25:32:26

Networking Dns Servers: 146.7.4.129
146.7.4.130
146.7.7.76
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Mass Storage Device
USB Printing Support
USB Root Hub (5x)

Set a System Restore Point before installing just in case

The emachine T3998 has Realtek AC'97 audio
Go here to Realtek http://www.realtek.com.tw/downloads/...&GetDown=false

download the (Excution file) save to desktop, double click to install

The site is slow

Hope this helps