[hellokitty55]

i have laptop by gateway laptop. it's about 5 years old. i'm not quite sure what model it is. my problem is windows xp pro will not start up on it. it will cant even go to the stat menu. there is just a blank black screen. i dont know what to do and i have important files on it that i dont want to loose. is their anyway to fix it without loosing any of the files? please help im really desperate.