Quote:
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Originally Posted by Pheq
I went into Device Manager and saw under Sound, video and game controllers something named "Microsoft WINMM WDM Audio Compatibility Driver" with a yellow '!' next to it. So naturally I disabled it thinking that it was conflicting with the AC97 driver and would solve my problems.
After choosing to disable it I found that not only had my sound continued to not work, but I was now unable to go to Control Panel > Sounds, speech and audio devices > Sounde and audio devices > Audio Tab and change my default audio device. Everything on all those tabs have been "greyed out" so I am unable to make any changes.
So I did the most logical thing and went back to the Device manager to reenable the Microsoft WINMM WDM Audio Compatibility Driver, yet suprisingly it was nowhere to be found on the list. I chose "show hidden devices" and it was nowhere to be found. I could not see it in safe mode either so I was worried that this might also prevent me from selecting my new sound card as a default device... and of course it did once I had bought the card and installed it properly.
I've downloaded every driver for the Motherboard, the Realtek Drivers, the SoundBlaster Audigy card that I bought and nothing has changed. I decided to do a system restore, but I had never actually made a system restore point before the date that I made that fatal change  .
So I did a Start > Run > dxdiag and went to the sound tab. After clicking "Test Direct Sound" I got this error:
DirectSound test results: Failure at step 3 (DirectSoundCreate): HRESULT = 0x88780078 (No driver)
I then went to the music tab to do additional tests. There I have two options under "Test using this port:". The options are:
Microsoft Synthesizer
Sound Blaster Audigy
When I click "Test DirectMusic" for the Microsoft Synthesizer option I get the following results:
DirectMusic test results: Failure at step 6 (Activating the IDirectMusicPort): HRESULT = 0x88780078 (No driver)
And when I test it for Sound Blaster Audigy I hear the sounds just fine.
So I'm kind of stuck right now. Obviously my computer knows that the sound card is installed and its drivers working properly because dxdiag tests just fine through that port. I was also able to change a few programs to use the sound blaster audigy card as their default sound port and they worked just fine. But the problem is that the Microsoft Synthesizer is still set as the system's default port, and I am unable to change that because "Microsoft WINMM WDM Audio Compatibility Driver" has disappeared from the Device Manager list, and that Audio tab under the Sounds and Audio Device window is still "greyed out".
Thanks in Advance. |
I have the same problem as this guy, except with different hardware and software. Any help would be appreciated.
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation Dimension 4600
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp.
Bus Clock: 800 megahertz
BIOS: Dell Computer Corporation A02 05/07/2003
Drives Memory Modules c,d
142.28 Gigabytes Usable Hard Drive Capacity
43.28 Gigabytes Hard Drive Free Space
HL-DT-ST RW/DVD GCC-4480B [CD-ROM drive]
IOMEGA CDRW55292EXT3-B USB Device [CD-ROM drive]
PIONEER DVD-RW DVR-110D [CD-ROM drive]
HDS72808 0PLAT20 USB Device [Hard drive] (82.34 GB) -- drive 2
IC35L060AVV207-0 [Hard drive] (60.00 GB) -- drive 0, s/n VNVB02G2CHL2WV, rev V22OA66A, SMART Status: Healthy
768 Megabytes Installed Memory
Slot 'CHANNEL A DIMM 0' has 256 MB
Slot 'CHANNEL B DIMM 0' has 256 MB
Slot 'CHANNEL A DIMM 1' has 256 MB
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 59.95 GB 12.49 GB free
h: (FAT32 on drive 2) 82.32 GB 30.79 GB free
ASPNET
never
HelpAssistant
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SUPPORT_388945a0 never
SUPPORT_3f151ab9 never
Marks a disabled account; Marks a locked account HP Photosmart 3100 series on USB001
HP Photosmart 3100 series fax on USB001
HP Photosmart C3100 series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 9000 SERIES [Display adapter]
RADEON 9000 SERIES - Secondary [Display adapter]
DELL E172FP [Monitor] (17.1"vis, s/n M160941I1L8L, January 2004)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Standard Enhanced PCI to USB Host Controller Creative SB Audigy 2 (WDM)
Communications Other Devices
1394 Net Adapter
Broadcom NetXtreme Gigabit Ethernet #2
Intel(R) PRO/100 VE Network Connection
OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device (2x)
USB Root Hub (5x)
Virus Protection
AOL Antivirus Version 1.10.3.1
Realtime File Scanning On