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Originally Posted by pwrpop
I have the same problem as this guy, except with different hardware and software. Any help would be appreciated.
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation Dimension 4600
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp.
Bus Clock: 800 megahertz
BIOS: Dell Computer Corporation A02 05/07/2003
Drives Memory Modules c,d
142.28 Gigabytes Usable Hard Drive Capacity
43.28 Gigabytes Hard Drive Free Space
HL-DT-ST RW/DVD GCC-4480B [CD-ROM drive]
IOMEGA CDRW55292EXT3-B USB Device [CD-ROM drive]
PIONEER DVD-RW DVR-110D [CD-ROM drive]
HDS72808 0PLAT20 USB Device [Hard drive] (82.34 GB) -- drive 2
IC35L060AVV207-0 [Hard drive] (60.00 GB) -- drive 0, s/n VNVB02G2CHL2WV, rev V22OA66A, SMART Status: Healthy
768 Megabytes Installed Memory
Slot 'CHANNEL A DIMM 0' has 256 MB
Slot 'CHANNEL B DIMM 0' has 256 MB
Slot 'CHANNEL A DIMM 1' has 256 MB
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 59.95 GB 12.49 GB free
h: (FAT32 on drive 2) 82.32 GB 30.79 GB free
ASPNET
never
HelpAssistant
never
SUPPORT_388945a0 never
SUPPORT_3f151ab9 never
Marks a disabled account; Marks a locked account HP Photosmart 3100 series on USB001
HP Photosmart 3100 series fax on USB001
HP Photosmart C3100 series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 9000 SERIES [Display adapter]
RADEON 9000 SERIES - Secondary [Display adapter]
DELL E172FP [Monitor] (17.1"vis, s/n M160941I1L8L, January 2004)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Standard Enhanced PCI to USB Host Controller Creative SB Audigy 2 (WDM)
Communications Other Devices
1394 Net Adapter
Broadcom NetXtreme Gigabit Ethernet #2
Intel(R) PRO/100 VE Network Connection
OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device (2x)
USB Root Hub (5x)
Virus Protection
AOL Antivirus Version 1.10.3.1
Realtime File Scanning On
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Go here tp Dell
http://support.euro.dell.com/support...os=WW1&osl=EN#
your report shows a Creative SB Audigy 2 sound card, the driver is there at Dell for download
SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Hope this helps
