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Bookworm, it looks like you've helped MANY people here and I am in need of help as well. A few days ago my computer quit playing sound and for the last few days I've been giving myself headaches trying to fix it through uninstalling, reinstalling, troubleshooting and asking advice but nothing has helped. I keep getting "The drivers for this device are not installed. (Code 28). To reinstall the drivers for this device, click Reinstall Driver." So I try to Reinstall Driver but it just says the wizard cannot find the necessary software. I've downloaded various things to update and reinstall the driver but to be honest I'm not sure what I'm doing. I'd be SO VERY appreciative if you could help me. Here's my info:
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) vpr Matrix, Inc. 4100
Processor a Main Circuit Board b
2.53 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845EBT AAA92334-305
Serial Number: IMBT22706651
Bus Clock: 133 megahertz
BIOS: Intel Corp. BT84510A.31T.0005.P04.0206181600 06/18/2002
Drives Memory Modules c,d
100.02 Gigabytes Usable Hard Drive Capacity
77.41 Gigabytes Hard Drive Free Space
HL-DT-ST DVD-RW_GSA-H11N [CD-ROM drive]
LITEON DVD-ROM LTD163D [CD-ROM drive]
3.5" format removeable media [Floppy drive]
WDC WD1000BB-00CAA1 [Hard drive] (100.03 GB) -- drive 0, s/n WD-WMA8D1176206, rev 17.07W17, SMART Status: Healthy 512 Megabytes Installed Memory
Slot 'J5G2' has 512 MB
Slot 'J5G1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 100.02 GB 77.41 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 2/21/2007 2:38:07 PM (admin)
Authorized 2/21/2007 7:59:25 PM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce2 MX 100/200 (Microsoft Corporation) [Display adapter]
Default Monitor
Bus Adapters Multimedia
WinXP Promise FastTrak100 (tm) Controller
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device
Communications
BCM V.90 56K Modem
1394 Net Adapter
Intel(R) PRO/100 VE Network Connection
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