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Originally Posted by zenmoonstar
Hi to all who read this,
Like many others who post here, I have a 'no sound' problem after reinstalling XP.
I'm running a Dell Dimension 4700 with XP Home Edition. Recently - possibly due to an overheating problem - my system gave me a BSOD. Went into safe mode and dl SpeedFan - main drive was at 61C and secondary drive was at 55 C. Then system crashed completely and couldn't even access safe mode. Reconnected to a second old IBM for a week while trying to reboot my Dell.
Finally reinstalled/repaired XP in my Dell (along with all drivers from vendor CDs) and managed to save most of my data. [Btw, the 'repaired XP' is in a C:Windows folder named 'Rebuilt' which was an option presented during the repair/reinstall. The old corrupted XP is still on my system - but I've been advised not to delete it.] I also cleaned out the mobo and fans w/compressed air, opened side panel and temp is now running at about 54C and 44C. The tower seems cooler to the touch.
Everything seems to work fine now but I still have no sound. Checked the connections in back of the tower. I think they're OK but I'm not sure.
I've run dxdiag and can post it here if you like.
Can you please advise me?
I'm a semi-retired senior but I've usually been able to troubleshoot most of my pc problems successfully by asking friends, relatives, or on the forums.
Thanks for your time and help.
~zenmoon
ps. I just switched the speaker cable port in the back and got sound - but with lots of static and sounding very muffled and faraway. Could I have just misconnected the speakers?
pss. My sound card info is as follows:
Driver Provider: Creative
Driver Date 6-9-2004
Driver Version 5.12.1.315
Digital Signer: MS Windows Hardware Compatibility Publisher
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Is Device Manager showing any yellow ? or ! marks. The Dimension 4700 motherboard has onboard sound, to use the sound card it may need to be disabled in the BIOS. The driver I would install from Dell is the Chipset, this will install the INF files. To get the driver for you creative card then the model would need to be known.
This is the link to your Dell drivers
http://support.euro.dell.com/support...os=WW1&osl=EN#
SET A SYSTEM RESTORE POINT BEFORE INSTALLING ANY DRIVERS JUST IN CASE
Hope this helps
