Hi 'Queen' Barbara,
I was out of town for a day and couldn't respond sooner. Thanks for the clarification re drivers. It helps to know why we're doing what we're doing when troubleshooting a computer (or anything else...)
Yes, there are some yellow question marks in Device Manager:
Other Devices, Ethernet Controller and Multimedia Audio Controller. (aha!)
Glad you asked! Should these be deleted?
(I'm using the USB port for DSL cuz I don't have an ethernet card, or do I? Anyway, it never worked with the DSL setup.)
As for the BIOS, I checked the onboard sound and the default was set to 'on' - but I turned it off and on again just as a test. It didn't seem to make a difference.
So it's time to dl this driver and see what happens...
Will keep you posted. O yes, I have set several system restore points - they saved me (along with my avast av program, of course) when malware found its sneaky way onto my Dell.
Stay tuned...and thanks again. I'll post the results asap.
~z
Quote:
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Originally Posted by bookworm
Is Device Manager showing any yellow ? or ! marks. The Dimension 4700 motherboard has onboard sound, to use the sound card it may need to be disabled in the BIOS. The driver I would install from Dell is the Chipset, this will install the INF files. To get the driver for your creative card then the model would need to be known.
This is the link to your Dell drivers http://support.euro.dell.com/support...os=WW1&osl=EN#
SET A SYSTEM RESTORE POINT BEFORE INSTALLING ANY DRIVERS JUST IN CASE
Hope this helps |