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no sound
I was wondering if someone could help me with a small sound issue i have. Since upgrading from xp service pack1 to service pack2 I have no sound at all, the drivers are up to date, the audio is enabled in the bios, i have gone into start> settings control panel> sound + audio devices, I then clicked on audio devices tab and under sound playback it says no playback devies. As an example i tried playing an audio track and cd on windows media player 11 and brings up an error as follows "Windows Media Player cannot play the file because there is a problem with you sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not function properly." I tried to downoad a new driver from HP and when it got to the end of the installation it came up with an error Driver not found! Reboot your system and run this setup again! My system details are as follows:
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Hewlett-Packard HP d530 CMT(DK913A)
System Serial Number: CZC3301QPJ
Chassis Serial Number: CZC3301QPJ
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Hewlett-Packard 085Ch
Serial Number: CZC3301QPJ
Bus Clock: 533 megahertz
BIOS: Hewlett-Packard 786B2 v2.43 08/10/2004
Drives Memory Modules c,d
81.12 Gigabytes Usable Hard Drive Capacity
68.09 Gigabytes Hard Drive Free Space
LITE-ON CD-RW SOHR-5238S [CD-ROM drive]
PIONEER DVD-ROM DVD-121 [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 1, s/n E13YJK5N, rev NAR61HA0, SMART Status: Healthy
ST340014A [Hard drive] (40.02 GB) -- drive 0, s/n 3JX251ET, rev 3.06, SMART Status: Healthy 896 Megabytes Installed Memory
Slot 'DIMM1' has 256 MB (serial number 116D631B)
Slot 'DIMM2' has 256 MB
Slot 'DIMM3' has 256 MB (serial number 486D631B)
Slot 'DIMM4' has 128 MB (serial number 67680503)
Local Drive Volumes
c: (NTFS on drive 0) 40.02 GB 29.96 GB free
d: (NTFS on drive 1) 41.11 GB 38.13 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
1 02/04/2007 19:52:33 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) RADEON 9200 SERIES [Display adapter]
RADEON 9200 SERIES - Secondary [Display adapter]
COMPAQ 5500 [Monitor] (13.8"vis, August 2002)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD SoundMAX Integrated Digital Audio
Thanks Simon
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