[cindymel]

Originally Posted by Valiante

There are two possible scenarios;

Scenario One

1. In Sounds and Audio Devices you are told there is "No Audio Device"
2. In Device Manager your Audio Device is "Working Properly" and
3. You DO have "Plug and Play Software Device Enumerator" listed under System Devices

Carry out the following steps;

• Copy C:\WINDOWS\inf\machine.inf to a temporary location
• Edit your copy of machine.inf in Notepad
• Remove line 20 (ExcludeFromSelect=*)
• Right-click “Plug and Play Software Device Enumerator” and click “Update Driver”
• Choose “Install from a list or specific location (Advanced)” and click Next
• Choose “Don’t search. I will choose the driver to install” and click Next
• Click “Have Disk”
• Browse to the location of your copy of machine.inf and click OK
• Select “Plug and Play Software Device Enumerator” and click Next
• Wait for the software to install then click Finish

Scenario Two

1. In Sounds and Audio Devices you are told there is "No Audio Device"
2. In Device Manager your Audio Device is "Working Properly" and
3. You DON’T have "Plug and Play Software Device Enumerator" listed under System Devices

Carry out the following steps;

• Copy C:\WINDOWS\inf\machine.inf to a temporary location
• Edit your copy of machine.inf in Notepad
• Remove line 20 (ExcludeFromSelect=*)
• Go to the Control Panel and run “Add Hardware”
• When the Add Hardware Wizard appears, click Next
• Wait for it to search for new hardware
• Choose Yes, I have already connected the hardware and click Next
• Scroll all the way down and select “Add a new hardware device”, click Next
• Choose “Install the hardware that I manually select from a list (Advanced)”, click Next
• Select “Show All Devices” and click Next
• Click “Have Disk”
• Browse to the location of your copy of machine.inf and click OK
• Under Model, select “Plug and Play Software Device Enumerator”, click Next
• To start installing the drivers, click Next
• Wait for the software to install then click Finish

Your audio device should now be recognised in Sounds and Audio Devices.

I've tried all about this, but the 'Sounds and Audio Devices' still shows 'No Audio Device'.

I have two sound cards, one is on the motherboard whichi is AC97, i've disabled it in the BIOS. And the other is Creative SoundBlaster Live! Value. After I format the disk and reinstall XP, the Creative SoundBlaster still works properly, but when i upgrade to sp2, it does'nt work.

I have reinstalled the latest driver for Creative SoundBlaster which is provided by Creative many times.

Now, the status of my computer is:[*]In Sounds and Audio Devices, there is "No Audio Device"[*]In Device Manager,the Audio Device is "Working Properly"
Audio Codecs
Creative Game Port
Creative SB Live! Value
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Unimodem Half-Duplex Audio Device
Vedio Codecs[*]I‘ve
updated "Plug and Play Software Device Enumerator" driver using the way above

Is there any way to solve this problem? Thanks.