I have experienced the same problem. Funnily enough I was also installing Arcsoft which came as part of my printer Epson CX4200 package.
The error code which appears is an error code 39.
Quote:
|
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
|
Last time this happened my son reloaded the computer from scratch which means half my pre-loaded software went missing. Why did she do it again then, well I hadn't realised until yesterday what had cause the problem.