|
help me please bookworm!
I just discovered that I am missing all sound on my computer. I have NO clue what happened and I'm not a computer wiz by any means. I have been searching online and it seems you are one of the best at diagnosing problems and solving them. Could you help me as well?
Here is what my Belarc Report says.... let me know what to do next. THANKS!
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Intel Corporation
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D865GBF AAC25843-402
Serial Number: BQBF32707172
Bus Clock: 200 megahertz
BIOS: Intel Corp. BF86510A.86A.0033.P06.0304231704 04/23/2003
Drives Memory Modules c,d
36.01 Gigabytes Usable Hard Drive Capacity
1.53 Gigabytes Hard Drive Free Space
CyberDrv CW088D CD-R/RW [CD-ROM drive]
SAMSUNG DVD-ROM SD-616 [CD-ROM drive]
3.5" format removeable media [Floppy drive]
ST340810A [Hard drive] (40.02 GB) -- drive 0 496 Megabytes Installed Memory
Slot 'J6G1' has 512 MB
Slot 'J6G2' is Empty
Slot 'J6H1' is Empty
Slot 'J6H2' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 36.01 GB 1.53 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 8/23/2003 5:46:18 PM (admin)
Windows XP 5/31/2007 12:08:09 AM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
Marks a disabled account; Marks a locked account Amyuni Document Converter 2.50 on LPT1:
hp psc 1310 series on USB001
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) Intel(R) 82865G Graphics Controller [Display adapter]
Default Monitor
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Standard Enhanced PCI to USB Host Controller IMA ADPCM Audio CODEC
Microsoft Audio Compression Manager (2x)
Multimedia Audio Controller
Communications Other Devices
Intel(R) PRO/100 VE Network Connection #2
primary Auto IP Address: 192.168.1.103 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:07:E9:53:0F:72
Networking Dns Servers: 68.13.16.25
68.13.16.30
68.12.16.30
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Port Mouse (IntelliPoint)
USB Root Hub (5x)
Virus Protection [Back to Top]
Norton AntiVirus Version 12.20
Virus Definitions Version 5/30/2007 Rev 41
Last Disk Scan on Saturday, May 26, 2007 9:05:40 AM
Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
No details available
Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
S867460 on 9/7/2004 (details...)
M886903 on 2/9/2005 (details...)
DataAccess
Q823718 on 8/27/2003 (details...)
Q832483 on 2/10/2004 (details...)
KB870669 (details...)
DirectX
DX9
SP1:
KB839643-DIRECTX9 on 6/18/2004 (details...)
MSXML4SP2
KB927978 on 11/19/2006 (details...)
Windows Media Player 10
KB911565 (details...)
KB917734_WMP10 (details...)
SP0
KB911565 on 2/15/2006 (details...)
KB917734_WMP10 on 6/16/2006 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 12/16/2006 (details...)
Windows Media Player
WM817787 (details...)
WM819639 (details...)
WM828026 (details...)
KB837272 (details...)
SP0
Q828026 on 10/4/2003 (details...)
KB911564 on 2/15/2006 (details...)
Windows XP
KB923689 (details...)
SP0
KB923689 on 12/16/2006 (details...)
KB928090-IE7 on 2/15/2007 (details...)
KB929969 on 1/11/2007 (details...)
KB931768-IE7 on 5/9/2007 (details...)
SP2
KB811113[SP] on 9/7/2004 (details...)
SP3
KB834707 on 10/15/2004 (details...)
KB867282 on 2/9/2005 (details...)
KB873333 on 2/9/2005 (details...)
KB873339 on 12/15/2004 (details...)
KB883939 on 6/17/2005 (details...)
KB885250 on 2/9/2005 (details...)
KB885835 on 12/15/2004 (details...)
KB885836 on 12/15/2004 (details...)
KB885884 on 10/15/2004 (details...)
KB886185 on 12/15/2004 (details...)
KB887472 on 2/9/2005 (details...)
KB887742 on 2/22/2005 (details...)
KB888111WXPSP2 on 5/28/2007 (details...)
KB888113 on 2/9/2005 (details...)
KB888302 on 2/9/2005 (details...)
KB890046 on 6/17/2005 (details...)
KB890047 on 2/9/2005 (details...)
KB890175 on 1/12/2005 (details...)
KB890859 on 4/16/2005 (details...)
KB890923 on 4/16/2005 (details...)
KB891781 on 2/9/2005 (details...)
KB893066 on 4/16/2005 (details...)
KB893086 on 4/16/2005 (details...)
KB893756 on 8/13/2005 (details...)
KB893803 on 4/16/2005 (details...)
KB893803V2 on 5/19/2005 (details...)
KB894391 on 8/13/2005 (details...)
KB896358 on 6/17/2005 (details...)
KB896422 on 6/17/2005 (details...)
KB896423 on 8/13/2005 (details...)
KB896424 on 11/9/2005 (details...)
KB896428 on 6/17/2005 (details...)
KB896688 on 10/14/2005 (details...)
KB896727 on 8/13/2005 (details...)
KB898461 on 6/30/2005 (details...)
KB899587 on 8/13/2005 (details...)
KB899588 on 8/13/2005 (details...)
KB899589 on 10/14/2005 (details...)
KB899591 on 8/13/2005 (details...)
Windows XP
SP3 (continued)
KB900485 on 4/26/2006 (details...)
KB900725 on 10/14/2005 (details...)
KB901017 on 10/14/2005 (details...)
KB901214 on 7/13/2005 (details...)
KB902400 on 10/14/2005 (details...)
KB903235 on 7/13/2005 (details...)
KB904706 on 10/14/2005 (details...)
KB904942 (details...)
KB905414 on 10/14/2005 (details...)
KB905749 on 10/14/2005 (details...)
KB905915 on 12/16/2005 (details...)
KB908519 on 1/12/2006 (details...)
KB908531 on 4/15/2006 (details...)
KB910437 on 12/16/2005 (details...)
KB911280 on 6/16/2006 (details...)
KB911562 on 4/15/2006 (details...)
KB911567 on 4/15/2006 (details...)
KB911927 on 2/15/2006 (details...)
KB912812 on 4/15/2006 (details...)
KB912919 on 1/6/2006 (details...)
KB913446 on 2/15/2006 (details...)
KB913580 on 5/10/2006 (details...)
KB914388 on 7/12/2006 (details...)
KB914389 on 6/16/2006 (details...)
KB914440 (details...)
KB915865 on 12/16/2006 (details...)
KB916281 on 6/16/2006 (details...)
KB916595 on 7/12/2006 (details...)
KB917159 on 7/12/2006 (details...)
KB917344 on 6/16/2006 (details...)
KB917422 on 8/12/2006 (details...)
KB917953 on 6/16/2006 (details...)
KB918118 on 2/15/2007 (details...)
KB918439 on 6/16/2006 (details...)
KB918899 on 8/12/2006 (details...)
KB919007 on 9/12/2006 (details...)
KB920213 on 11/19/2006 (details...)
KB920214 on 8/12/2006 (details...)
KB920670 on 8/12/2006 (details...)
KB920683 on 8/12/2006 (details...)
KB920685 on 9/12/2006 (details...)
KB920872 on 9/12/2006 (details...)
KB921398 on 8/12/2006 (details...)
KB921883 on 8/9/2006 (details...)
KB922582 on 9/12/2006 (details...)
KB922616 on 8/12/2006 (details...)
KB922760 on 11/19/2006 (details...)
KB922819 on 10/14/2006 (details...)
KB923191 on 10/14/2006 (details...)
KB923414 on 10/14/2006 (details...)
KB923694 on 12/16/2006 (details...)
KB923980 on 11/19/2006 (details...)
KB924191 on 10/14/2006 (details...)
KB924270 on 11/19/2006 (details...)
KB924496 on 10/14/2006 (details...)
KB924667 on 2/15/2007 (details...)
KB925454 on 12/16/2006 (details...)
KB925486 on 9/27/2006 (details...)
KB925902 on 4/3/2007 (details...)
KB926255 (details...)
KB926436 on 2/15/2007 (details...)
KB927779 on 2/15/2007 (details...)
KB927802 on 2/15/2007 (details...)
KB927891 on 5/23/2007 (details...)
KB928255 on 2/15/2007 (details...)
KB928843 on 2/15/2007 (details...)
KB929338 on 3/15/2007 (details...)
KB930178 on 4/11/2007 (details...)
KB930916 on 5/9/2007 (details...)
KB931261 on 4/11/2007 (details...)
KB931784 on 4/11/2007 (details...)
KB931836 on 2/15/2007 (details...)
KB932168 on 4/11/2007 (details...)
KB935448 on 5/29/2007 (details...)
|