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Old 06-06-2007, 09:56 PM
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bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
Quote:
Originally Posted by BananaMan
I can not get my sound driver to install, i have a gateway mx6445 laptop computer, the device manager has my sound card listed as 'Multimedia Audio Controller', i have tried installing the conexant audio driver from the gateway website, http://support.gateway.com/support/d...&uid=161764801 , but every time i try to install it says that the install was a failure, also i have am missing the driver for a 'SM bus controller' any help would be appreciated, thanks.

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) Gateway MX6445 3402558
Enclosure Type: Portable
Processor a Main Circuit Board b
1.80 gigahertz AMD Turion 64
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Gateway 68.04
Bus Clock: 200 megahertz
BIOS: Gateway 68.04 01/24/06
Drives Memory Modules c,d
120.03 Gigabytes Usable Hard Drive Capacity
113.75 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RW GWA-4082N [CD-ROM drive]

HTS421212H9AT00 [Hard drive] (120.03 GB) -- drive 0, s/n HKA440ALC2HK4L, rev HA4OA70S, SMART Status: Healthy 960 Megabytes Installed Memory

Slot 'DIMM 1' has 512 MB
Slot 'DIMM 2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 120.03 GB 113.75 GB free

Network Drives
None detected
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller ATI RADEON XPRESS 200M Series [Display adapter]
Default Monitor
MS_ 19.7 [Monitor] (19.7"vis)
Bus Adapters Multimedia
Texas Instruments PCIxx21 Cardbus Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices
AC97 Soft Data Fax Modem with SmartCP


1394 Net Adapter
Broadcom 802.11g Network Adapter
primary Auto IP Address: 192.168.2.4 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:14:A5:C5:E6:80
Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller
Dhcp Server: none responded
Physical Address: 00:E0:B8:B6:56:3A

Networking Dns Server: 192.168.2.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Synaptics PS/2 Port TouchPad [Mouse]
Texas Instruments PCIxx21 Integrated FlashMedia Controller
SDA Standard Compliant SD Host Controller
USB Root Hub (3x)

Go to Gateway / under Motherboard install the AMD cpu ( it's the chipset )Restart your comp then install audio again

http://support.gateway.com/support/d...&param=1009110

Set a System Restore Point before installing drivers just in case
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Hope this helps

Barbara MCP

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