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Originally Posted by steviej
Hi, thanks for your help!
i downloaded the first suggested driver, but couldn't download the audio driver. When I went to the page, it said I would be given 4 options for the download & to select 'open' and go from there...once I clicked on the install button, there weren't 4 options, only one, to 'save", which I did, then I got this error message - The InstallShield Engine (iKernel.exe) could not be installed.
What am I doing wrong? Any other suggestions for a way to secure this needed audio driver?
Thanks for any suggestions,
Steve
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Try this way use the If no Setup File method
Installing Drivers
Create a folder for what you are downloading
Example: Audio
Then download the zipped file to that folder
Then download and install Winzip
Go to the folder and right click and click Winzip extract to here
That will automatically make a folder and unzip files to it ( make a note of file path)
Then go to folder and click on Setup file and follow instructions displayed for installation
If no Setup file
1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.
SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE