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Originally Posted by lprabha
hi Barbara,
Thanks so much for all your help, I installed the chipset utility followed by the audio driver, still doesnt help, shows me the same error, driver not found, please reboot and try again  , Can you please help me, I guess I am doing something wrong that I am not able to figure out... |
Try installing this way, use the If No Setup File method
Installing Drivers
Create a folder for what you are downloading
Example: Audio
Then download the zipped file to that folder
Then download and install Winzip
Go to the folder and right click and click Winzip extract to here
That will automatically make a folder and unzip files to it ( make a note of file path)
Then go to folder and click on Setup file and follow instructions displayed for installation
If no Setup file
1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.