Barbara,
Thanks for all your help, the problem is when I go to Sound,video and game controller options, in the dropdown these are the only options I see:
Audio Codecs
Legacy Audio drivers
Legacy Video Capture Devices
Media Control devices
Video Codecs
I do not see a Soundmax Integrated Audio option, that I see in other laptops. Can you please help with why I do not see this option? Could the soundcard be corrupted or something, Is using an external sound card the only option (?)
thanks for all your help, much appreciated
, it would be great if you could help me with this also...