Quote:
|
Originally Posted by lprabha
Barbara,
Thanks for all your help, the problem is when I go to Sound,video and game controller options, in the dropdown these are the only options I see:
Audio Codecs
Legacy Audio drivers
Legacy Video Capture Devices
Media Control devices
Video Codecs
I do not see a Soundmax Integrated Audio option, that I see in other laptops. Can you please help with why I do not see this option? Could the soundcard be corrupted or something, Is using an external sound card the only option (?)
thanks for all your help, much appreciated  , it would be great if you could help me with this also... |
Is anything yellow flagged in Device Manager, if so then right click and select Update driver and use the If No Setup File method to install the audio driver.
Check this out
Go to Control Panel / Sound & Audio Devices / Audio tab / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.