Hi kshre
I suggest you print this out to help you follow my advice.
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Make sure you have exposed all Hidden Files & Folders.
To enable the viewing of Hidden files follow these steps:
1. Close all programs so that you are at your desktop.
2. Double-click on the My Computer icon.
3. Select the Tools menu and click Folder Options.
4. After the new window appears select the View tab.
5. Put a checkmark in the checkbox labeled Display the contents of system folders.
6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
7. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
8. Remove the checkmark from the checkbox labeled Hide protected operating system files.
9. Press the Apply button and then the OK button and close My Computer.
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Download and install Superantispyware here ….
http://www.superantispyware.com/down...NTISPYWAREFREE
- Load SUPERAntiSpyware and click the Check for Updates button.
- Once the update has finished, exit SUPERAntiSpyware. Please do NOT run a scan yet!
IMPORTANT: Do
NOT open any other windows or programs while SUPERAntiSpyware is scanning, it may interfere with the scanning process.
- Open SUPERAntiSpyware and click the Scan your Computer button.
- Check Perform Complete Scan and then click Next.
- SUPERAntiSpyware will now scan your computer and when it’s finished it will list all the infections it has found.
- Make sure that they all have a check next to them, and then click Next.
- Click Finish and you will be taken back to the main interface.
- It could be possible that it will ask you to reboot your computer in order to delete some files after reboot.
- I'll need a log afterwards of what has been found.
- To get the log, click Preferences and then click the Statistics/Logs tab. Click the dated log and press View Log and a text file will appear.
- Please post the results of the SUPERAntiSpyware log in your next reply.
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Rehide your Hidden Files & Folders by carrying out the reverse operation to that described at the start of this post & reboot to normal mode.
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If this doesn’t succeed in fixing the problem (quite likely) download a self-extracting copy of HijackThis from here …….
http://downloads.malwareremoval.com/hijackthis_sfx.exe
Save it to your Desktop.
Double-click on the file hijackthis_sfx.exe file and it will self-extract into its own folder ……
C:\Program Files\HijackThis
Go to this folder and run the hijackthis.exe file.
From the menu click on "Do a system scan and save a logfile".
Copy and paste both the Superantispyware scan report and the HJT logfile to this thread. More specific removal instructions will follow for any malware revealed.
OJ