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Originally Posted by boolprop
I really appreciate how you've helped everyone in this thread so far and was wondering if you could perhaps help me with a similar problem.
I could never understand why, but my sound no longer works. I can't hear any sound from my speakers. When I check my sound and audio devices under the Control Panel, it states that there is no audio device and lists "Modem #1 Line Playback" as the default playback device. When I try to change the volume controls, a message pops up saying there are no active mixer devices available. I've searched for a solution, but haven't seem to find one. Anyway, here is my computer information:
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 2400
System Service Tag: 6653461 (support for this PC)
Chassis Serial Number: 6653461
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0K5148 A01
Serial Number: ..CN1374049I01P2.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
Drives Memory Modules c,d
76.17 Gigabytes Usable Hard Drive Capacity
11.67 Gigabytes Hard Drive Free Space
PHILIPS DVD+-RW DVD8631 [CD-ROM drive]
SAMSUNG DVD-ROM SD-616E [CD-ROM drive]
3.5" format removeable media [Floppy drive]
WDC WD800BB-75JHA0 [Hard drive] (80.00 GB) -- drive 0, s/n WD-WMAM92083291, rev 05.01C05, SMART Status: Healthy 510 Megabytes Installed Memory
Slot 'DIMM_1' has 512 MB
Slot 'DIMM_2' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 76.17 GB 11.67 GB free
Network Drives
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
DELL E152FP [Monitor] (14.9"vis, s/n 6418043Q1PCH, March 2004)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 SoundMAX Integrated Digital Audio
Unimodem Half-Duplex Audio Device
Communications Other Devices
Conexant D850 56K V.9x DFVc Modem
1394 Net Adapter
Broadcom 440x 10/100 Integrated Controller
Dhcp Server: none responded
Physical Address: 00:0F:1F:99:83:1F
Networking Dns Server: 205.188.146.145
OHCI Compliant IEEE 1394 Host Controller
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)
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First check these
Go to Control Panel / Sound & Audio Devices / Audio tab / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.
If your audio plugs are the I/O plate as here
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
then get this driver
http://support.euro.dell.com/support...&fileid=122481
and install this way by selecting the Soundmax driver in Device Manager
1. Download file
2. Right Click the downloaded file and select Extract all
3. Click Next select a folder to extract the files to (Example: C:\Downloads\new xxxx) and click Finish
4. Right click "My computer" and select Properties
5. Select the Hardware tab and click on Device Manager
6. Search for the problem driver, right click it and select Update driver
7. Select "Install from a list or specific location (advanced)" and click Next
8. Click Browse to browse to the location were you have extracted the driver to ((Example: C:\Downloads\new xxxx) and click Next
9. Click Finish
10. Click Ok when prompted to restart
SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions