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Old 08-17-2007, 09:22 PM
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bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,256
Quote:
Originally Posted by kelkbeck
Hello Im a newbie and a novice as well on pc's . Some months ago My PC Crashed and I had to have my hard drive re-formatted (installed windows xp home ) since then I have had no sound at all on my pc, when I go into device manager it shows a yellow question mark next to Video controller and the code no. 28- no drivers installed -Can anyone help me please to get the sound back ? Ive done an "Everest" Report, details below Thankyou :

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer LIZ-PC
Generator Liz Snr
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2007-08-17
Time 15:11


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name LIZ-PC
User Name Liz Snr

Motherboard:
CPU Type AMD Athlon XP, 2166 MHz (13 x 167) 2700+
Motherboard Name FIC K7M-400 (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN)
Motherboard Chipset VIA VT8378 UniChrome KM400
System Memory 480 MB (PC2700 DDR SDRAM)
BIOS Type Award (07/08/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter VIA/S3 UniChrome
3D Accelerator VIA/S3 UniChrome

Multimedia:
Audio Adapter VIA AC'97 Enhanced Audio Controller

Storage:
IDE Controller VIA Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 6Y080L0 (80 GB, 7200 RPM, Ultra-ATA/133)
Disk Drive IN-WIN iAPP CF USB Device
Disk Drive IN-WIN iAPP MS USB Device
Disk Drive IN-WIN iAPP MMC/SD USB Device
Disk Drive IN-WIN iAPP SM USB Device
Disk Drive Maxtor 4R120L0 (120 GB, 5400 RPM, Ultra-ATA/133)
Optical Drive ARTEC WRR-52Z (52x/32x/52x CD-RW)
Optical Drive ATAPI DVD-ROM 16XMax (16x DVD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 115600 MB (100866 MB free)
D: (NTFS) 78152 MB (77156 MB free)
Total Size 189.2 GB (173.8 GB free)

Input:
Keyboard PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter VIA Rhine II Fast Ethernet Adapter (192.168.2.2)
Modem CNXT V9x PCI Modem

Peripherals:
Printer CAPTURE FAX BVRP
Printer Lexmark X1100 Series
Printer Lexmark Z600 Series
Printer Microsoft XPS Document Writer
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller VIA USB 2.0 Enhanced Host Controller
USB Device Generic USB Hub
USB Device Lexmark X1100 Series
USB Device Logitech QuickCam Express #4
USB Device USB Mass Storage Device
USB Device USB Printing Support


--------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

Go here to Via to get your audio driver http://www.viaarena.com/default.aspx...SubCatID =104

instructions for installation shown

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Start / All Programs / Accessories / System Tools / System Restore / select Create a
Restore point and follow instructions
__________________
Hope this helps

Barbara MCP

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