Hi
Having trouble with multimedia audio controller.
Here is the report from belarc:
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Compaq Presario 061 PY066AA-ABG SR1500AN AN530 0n30411RE101AMETH00
System Serial Number: THT52517K0
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz AMD Sempron
256 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MSI AMETHYST-M 1.0
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 3.18 06/09/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
70.96 Gigabytes Hard Drive Free Space
ASUS CRW-4832AX [CD-ROM drive]
EPSON Stylus Storage USB Device [Hard drive] -- drive 5
Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
USB FLASH DRIVE USB Device [Hard drive] (123 MB) -- drive 6
WDC WD800BB-22JHC0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAM98165677, rev 05.01C05, SMART Status: Healthy 192 Megabytes Installed Memory
Slot 'A0' has 256 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 80.02 GB 70.96 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Tracy 8/29/2007 5:56:54 PM (admin)
XP 8/30/2007 4:24:20 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account EPSON Stylus Photo RX430 Series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices
Agere Systems PCI Soft Modem
1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 10.0.0.1 / 24
Gateway: 10.0.0.138
Dhcp Server: 10.0.0.138
Physical Address: 00:13
3:0F:A8:50
Networking Dns Server: 10.0.0.138
VIA OHCI Compliant IEEE 1394 Host Controller
EPSON Stylus Photo RX430
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
USB Mass Storage Device (3x)
USB Printing Support
USB Root Hub (3x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
All required security hotfixes (using the 07/10/2007 Microsoft Security Bulletin Summary) have been installed.
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
Windows Media Format 11 SDK
KB929399 (details...)
SP0
KB929399 on 8/28/2007 (details...)
Windows Media Player 11
KB936782_WMP11 (details...)
SP2
KB936782_WMP11 on 8/28/2007 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 6/20/2007 (details...)
Windows Media Player 9
KB917734_WMP9 (details...)
KB936782_WMP9 (details...)
SP0
KB917734_WMP9 on 6/20/2007 (details...)
SP2
KB936782_WMP9 on 8/15/2007 (details...)
Windows Media Player
SP0
KB911564 on 6/20/2007 (details...)
Windows XP
KB923689 (details...)
SP0
KB923689 on 6/20/2007 (details...)
SP10
MSCOMPPACKV1 on 8/27/2007 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP3
KB873339 on 6/20/2007 (details...)
KB885835 on 6/20/2007 (details...)
KB885836 on 6/20/2007 (details...)
KB886185 on 6/20/2007 (details...)
KB887472 on 6/20/2007 (details...)
KB888302 on 6/20/2007 (details...)
KB890046 on 6/20/2007 (details...)
KB890859 on 6/20/2007 (details...)
KB891781 on 6/20/2007 (details...)
KB893756 on 6/20/2007 (details...)
KB893803V2 on 6/20/2007 (details...)
KB894391 on 6/20/2007 (details...)
KB896358 on 6/20/2007 (details...)
KB896423 on 6/20/2007 (details...)
KB896428 on 6/20/2007 (details...)
KB898461 on 6/20/2007 (details...)
KB899587 on 6/20/2007 (details...)
KB899591 on 6/20/2007 (details...)
KB900725 on 6/20/2007 (details...)
KB901017 on 6/20/2007 (details...)
KB901214 on 6/20/2007 (details...)
KB902400 on 6/20/2007 (details...)
KB904706 on 6/20/2007 (details...)
KB905414 on 6/20/2007 (details...)
KB905749 on 6/20/2007 (details...)
KB908519 on 6/20/2007 (details...)
Windows XP
SP3 (continued)
KB908531 on 6/20/2007 (details...)
KB910437 on 6/20/2007 (details...)
KB911280 on 6/20/2007 (details...)
KB911562 on 6/20/2007 (details...)
KB911927 on 6/20/2007 (details...)
KB913580 on 6/20/2007 (details...)
KB914388 on 6/20/2007 (details...)
KB914389 on 6/20/2007 (details...)
KB916595 on 6/20/2007 (details...)
KB917344 on 6/20/2007 (details...)
KB917953 on 6/20/2007 (details...)
KB918118 on 6/20/2007 (details...)
KB918439 on 6/20/2007 (details...)
KB919007 on 6/20/2007 (details...)
KB920213 on 6/20/2007 (details...)
KB920670 on 6/20/2007 (details...)
KB920683 on 6/20/2007 (details...)
KB920685 on 6/20/2007 (details...)
KB921503 on 8/15/2007 (details...)
KB922582 on 6/20/2007 (details...)
KB922819 on 6/20/2007 (details...)
KB923191 on 6/20/2007 (details...)
KB923414 on 6/20/2007 (details...)
KB923980 on 6/20/2007 (details...)
KB924191 on 6/20/2007 (details...)
KB924270 on 6/20/2007 (details...)
KB924496 on 6/20/2007 (details...)
KB924667 on 6/20/2007 (details...)
KB925902 on 6/20/2007 (details...)
KB926239 on 8/27/2007 (details...)
KB926255 on 6/20/2007 (details...)
KB926436 on 6/20/2007 (details...)
KB927779 on 6/20/2007 (details...)
KB927802 on 6/20/2007 (details...)
KB927891 on 6/21/2007 (details...)
KB928255 on 6/20/2007 (details...)
KB928843 on 6/20/2007 (details...)
KB929123 on 6/20/2007 (details...)
KB929969 on 6/20/2007 (details...)
KB930178 on 6/20/2007 (details...)
KB930916 on 6/20/2007 (details...)
KB931261 on 6/20/2007 (details...)
KB931784 on 6/20/2007 (details...)
KB931836 on 6/20/2007 (details...)
KB932168 on 6/20/2007 (details...)
KB933360 on 8/29/2007 (details...)
KB933566 on 6/20/2007 (details...)
KB935839 on 6/20/2007 (details...)
KB935840 on 6/20/2007 (details...)
KB936021 on 8/15/2007 (details...)
KB937143 on 8/15/2007 (details...)
KB938127 on 8/15/2007 (details...)
KB938828 on 8/15/2007 (details...)
KB938829 on 8/15/2007 (details...)
Could you please give me some advice as what to do?
I think I am missing a driver after a reinstall of windows.
Thanks
Scott Morris