This is a spying tool. Are you sure it was accidentally installed, or did someone maliciously install it?
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This application is a commercial keylogger capable of capturing keystrokes and thereby recording passwords, logins, confidential e-mails, and any other typed information. Commercial keyloggers are developed for businesses and home computer security. They have legitimate uses, but can easily be used as Spyware. SpyAgent allows intruders to view logs from a dedicated Web page.
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Very dangerous tool that you would not install on your own computer.
Try to remove it immediately! then change all passwords that may have been recorded.
As a start:
Spybot:
http://www.safer-networking.org/
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