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Old 09-24-2007, 09:21 PM
matt_coates Offline
Registered User
 
Join Date: Sep 2007
Posts: 12
Unhappy Problems after a virus/malware. please help

I have Windows XP HE. My problems started yesturday. Below are the virus' that have caused them i presume after scans on norton anti virus.
Trojan.killAV
Downloader.Zlob

I have managed to eradicate trojan.killAV from my system. and i think ive deleted the downloader.zlob. However it has left me with a whole host of problems.

My first problem is that i cannot get into my control panel. it has disappeared from my start menu and my computer menu. i have right clicked and gone on the start menu tab etc to enable control panel but this does not appear in the list like it should.

The second is that it has changed loads of commands in my registry blocking me from doing things on my computer. The main message i recieve is "This operation has been cancelled due to restrictions in effect on this computer"
I have been through the forum but cannot work a way of fixing this problem. The message appears when i try and click on the icon next to my user name at the top of the start menu. It also appears when trying to access the control panel thoruhgh Start>Run>Control Panel.

The last problem is that in my toolbar in the bottom right hand side of the screen pops up saying that i have malware and a virus and i should download some anti virus software. now i have norton and downloaded avg and neither have picked up on a spyware issue.

I also noticed advice to others saying to produce a highjack this report so i have done this and included below.

If you can help in any way it will be much appreciated, thankyou.
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