I have recently had to reformat and remove some problem programs from my laptop and now it refuses to pay either CDs or mp3 files, both in Media Centre and in Media Player. This is the message I get:
0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:
Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000
And so I have run the Belarc Advisor as suggested in
bubbl3l3ta's original post with the same problem. Unfortunately I can't make heads nor tails of the information, and I was hoping someone would be able to do that for me. Please tell me if you need any more of the report:
Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) DIXONSXP DIXONSXP
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz AMD Mobile Sempron
64 kilobyte primary memory cache
128 kilobyte secondary memory cache Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 080012 11/28/2005
Drives Memory Modules c,d
555.01 Gigabytes Usable Hard Drive Capacity
509.07 Gigabytes Hard Drive Free Space
MATSHITA UJ-850D [CD-ROM drive]
HTS421260H9AT00 [Hard drive] (60.01 GB) -- drive 0, s/n HKA214AJCEJV1E, rev HA2OA70S, SMART Status: Healthy
Maxtor 3200 USB Device [Hard drive] (500.11 GB) -- drive 1 896 Megabytes Installed Memory
Slot 'DIMM0' has 512 MB (serial number SerNum0)
Slot 'DIMM1' has 512 MB
Local Drive Volumes
c: (NTFS on drive 0) 54.90 GB 11.77 GB free
e: (NTFS on drive 1) 500.11 GB 497.30 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 31/07/2006 03:17:08 (admin)
Guest 16/09/2007 13:34:51
Lizzibee 24/10/2007 17:59:17 (admin)
local system accounts
ASPNET never
HelpAssistant never
SophosSAUDANTE1 never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
Canon MP160 Printer on USB001
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller ATI RADEON XPRESS 200M Series [Display adapter]
Default Monitor (2x)
MS_ 19.7 [Monitor] (19.7"vis)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices
Agere Systems AC'97 Modem v2157D
Bluetooth DUN Modem
Bluetooth Fax Modem
Marvell Libertas 802.11g/b Wireless LAN Client Adapter
primary Auto IP Address: 192.168.2.2 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:15:AF:01:21:CF
Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address: 00:16:EC:D1:29:EE
Networking Dns Servers: 194.168.4.100
194.168.8.100
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Bluetooth VComm Manager
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Synaptics PS/2 Port TouchPad [Mouse]
USB Mass Storage Device
USB Root Hub (3x)
Many thanks for your time!