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Check your Bios to make sure that PNP is enabled. My problem was everytime I turned off the PC it went to a port that the mouse was using and the modem could not work. Once I enabled PNP there was no problem.
Went into Bios and enabled PNP.
Restarted my PC
Went to Systyem and uninstalled the modem and then went to install new hardware and let them find it.
I then restarted my PC and everything was fine.
Jog
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