Thread: Code 41
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  #4  
Old 10-28-2007, 09:56 AM
Renjith Offline
Registered User
 
Join Date: Apr 2007
Posts: 9
Hi

This is renjith.

I reviewed your concern and I understand that the CD C|DVD icon is missing;

PLease try the steps mentioned below

Start the computer.

NOTE: Wait a few seconds for the CD/DVD to be detected before double-clicking to access it.

Ensure the disc is clean and free of smudges, fingerprints and scratches, and that it is inserted correctly.

NOTE: The label should be facing up for CD and single sided DVD discs.

Try a different disc in the drive.

IMPORTANT: If another disc works in the drive, the disc may be damaged in some way or is not readable.

Turn off the computer.
Unplug the computer from the AC power outlet for 30 seconds, then plug it back into a known working AC outlet.

If the drive is removable, ensure the drive is properly connected and has power.

Turn on the computer.

If the computer is a notebook, ensure the drive is enabled in Power Management.

Ensure no hardware resource conflicts are present.

Ensure a third-party application is not blocking access to the drive.
Ensure no unsupported WIN.INI or SYSTEM.INI drivers are loading.

Perform a system restore to a point when the CD/DVD drive was functioning properly.

Check for a possible virus on the computer.

Remove the upper and lower filters from the registry.

Perform a system recovery.


Please be aware that performing registry editing is not adviced for new to computer users.

Thanks and regards
Renjith
cool.renjith@gmail.com
renjith_pn1983@yahoo.com
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