Hi, I have the same problem with no sound and the multimedia audio controller problem.
I would be very grateful if somebody could help. Thanks.
Heres the details of my computer: (not sure which parts are needed so got info from belarc and everest)
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Inc. Dimension 5000
System Service Tag: JZ12G1J (support for this PC)
Chassis Serial Number: JZ12G1J
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Inc. 0W5363
Serial Number: ..CN137404BK016Q.
Bus Clock: 800 megahertz
BIOS: Dell Inc. A01 11/30/2004
Drives Memory Modules c,d
159.96 Gigabytes Usable Hard Drive Capacity
125.38 Gigabytes Hard Drive Free Space
_NEC DVD+-RW ND-3450A [CD-ROM drive]
3.5" format removeable media [Floppy drive]
ST3160023AS [Hard drive] (160.04 GB) -- drive 0 1024 Megabytes Installed Memory
Slot 'DIMM_1' has 512 MB
Slot 'DIMM_3' has 512 MB
Slot 'DIMM_2' is Empty
Slot 'DIMM_4' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 159.96 GB 125.38 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 3/13/2007 11:35:17 AM (admin)
Emma..x 1/4/2008 5:20:26 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account Dell Photo AIO Printer 922 on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Primary IDE Channel [Controller] (2x) RADEON X300/X550 Series [Display adapter]
RADEON X300/X550 Series Secondary [Display adapter]
HP vs17 [Monitor] (17.1"vis, s/n CNC637P4R0, September 2006)
Bus Adapters Multimedia
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C Unimodem Half-Duplex Audio Device
Communications Other Devices
Intel(R) 537EP V9x DF PCI Modem
Broadcom 440x 10/100 Integrated Controller
Dhcp Server: 192.168.0.1
Physical Address: 00:11:43:15:BE:B0
NETGEAR RangeMax(TM) Wireless USB 2.0 Adapter WPN111
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:14:6C:EC:93:6C
Networking Dns Server: 192.168.0.1
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (3x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Root Hub (5x)
Field Value
Motherboard Properties
Motherboard ID <DMI>
Motherboard Name Dell Dimension 5000
Front Side Bus Properties
Bus Type Intel NetBurst
Bus Width 64-bit
Real Clock 200 MHz (QDR)
Effective Clock 800 MHz
Bandwidth 6400 MB/s
Memory Bus Properties
Bus Type Dual DDR2 SDRAM
Bus Width 128-bit
Real Clock 200 MHz (DDR)
Effective Clock 400 MHz
Bandwidth 6400 MB/s
Chipset Bus Properties
Bus Type Intel Direct Media Interface
Motherboard Manufacturer
Company Name Dell Computer Corporation
Product Information
http://www.dell.com
BIOS Download
http://support.dell.com