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Originally Posted by greenice
Probably should have mentioned this before, sorry it's been a long week. Every field in sounds and audio devices is greyed out and cannot be selected.
Tried installing the drivers last night from the add hardware wizard to no avail. It says the drivers are found now, but there is still nothing selectable in the sound playback tab.
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Check this out
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot.
if still no sound, go back to Dell install the chipset driver - restart you comp - then install audio again