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Originally Posted by ashley
hey bookworm...
i really need some help. as like everyone else on this forum, i have reformatted my computer and now the sound does not work. here is my belarc report:
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 3000
System Service Tag: HGCP761 (support for this PC)
Chassis Serial Number: HGCP761
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Dell Computer Corp. 0N6381
Serial Number: ..CN481114B10822.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A01 08/24/2004
Drives Memory Modules c,d
39.99 Gigabytes Usable Hard Drive Capacity
34.45 Gigabytes Hard Drive Free Space
HL-DT-ST CD-RW GCE-8483B [CD-ROM drive]
HL-DT-ST CD-RW GCE-8483B [CD-ROM drive]
ST340014A [Hard drive] (40.00 GB) -- drive 0, s/n 5JXG7D9B, rev 8.16, SMART Status: Healthy
please help me asap. much appreciated! (:
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This is your audio driver from Dell
http://support.dell.com/support/down...&fileid=122481
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions