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Old 01-31-2008, 12:28 PM
LBEAR121 Offline
Registered User
 
Join Date: Jan 2008
Posts: 4
"Failed to enumerate any DirectX 9 compatible graphics adapters in this system" error

hey there, this problem was addressed within another thread, but because it's a bit old i wasn't sure if anybody would get to read my reply. i hope it's okay to post this as a new topic.

i've played the sims 2 and all the expansions besides "bon voyage" with no problems, but after installing bon voyage and attempting to run it, i get the following message:


"Failed to enumerate any DirectX 9 compatible graphics adapters in this system!

Please make sure you have a DirectX 9 compatible graphics adapters and have installed the latest manufacturer provided driver.

The applicaton will now terminate!!"


i have directx 9, so what can i do to resolve this?


here are my system specs:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name D6G67Z61
System Manufacturer Dell Inc.
System Model Dimension 4700
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 1 GenuineIntel ~2793 Mhz
Processor x86 Family 15 Model 4 Stepping 1 GenuineIntel ~2793 Mhz
BIOS Version/Date Dell Inc. A06, 1/10/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name D6G67Z61\Liz
Time Zone Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 95.69 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.20 GB
Page File C:\pagefile.sys



and my summary from everest:
Summary

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name D6G67Z61
User Name Liz

Motherboard:
CPU Type Intel Pentium 4 520J, 2800 MHz (14 x 200)
Motherboard Name Dell Dimension 4700
Motherboard Chipset Intel Grantsdale-G i915G
System Memory 502 MB (DDR2-400 DDR2 SDRAM)
BIOS Type Phoenix (01/10/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82915G Express Chipset Family (128 MB)
Video Adapter Intel(R) 82915G Express Chipset Family (128 MB)
3D Accelerator Intel GMA 900
Monitor Plug and Play Monitor [NoDB] (16304068)
Monitor Plug and Play Monitor [NoDB] (16304068)

Multimedia:
Audio Adapter Intel 82801FB ICH6 - AC'97 Audio Controller [B-1]

Storage:
IDE Controller Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
IDE Controller Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
SCSI/RAID Controller SCSI/RAID Host Controller
Floppy Drive Floppy disk drive
Disk Drive ST380013AS (80 GB, 7200 RPM, SATA)
Optical Drive PHILIPS DVD+-RW DVD8631 (DVD+R9:2.4x, DVD+RW:16x/4x, DVD-RW:8x/4x, DVD-ROM:16x, CD:40x/24x/40x DVD+RW/DVD-RW)
Optical Drive PJ9547R BJN903X SCSI CdRom Device
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 72755 MB (21010 MB free)

Input:
Keyboard Logitech HID-Compliant Keyboard
Mouse Logitech HID-compliant Cordless Mouse

Network:
Network Adapter Intel(R) PRO/100 VE Network Connection (68.195.20.29)
Modem Intel(R) 537EP V9x DF PCI Modem

Peripherals:
Printer Canon MP600 Printer
Printer Fax
Printer Intuit Internal Printer
Printer Microsoft Office Document Image Writer
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [B-1]
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device


please let me know if additional information is needed. from what i'm seeing in another thread, i might want to try updating my motherboard driver, but as i'm pretty much clueless i'm not sure exactly what my driver is, or where an update might be available, or if that's even a good idea. i downloaded a directx update from the microsoft site, but that hasn't seemed to help.

thank you so much for any help you might have!

Last edited by LBEAR121 : 01-31-2008 at 12:34 PM. Reason: add more info
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