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Barbara, I don't know if this helps but I ran msinfo32 and it shows a conflict as follows:
IRQ 3 Intel(R) 82801DB/DBM SMBus Controller - 24C3
IRQ 3 SoundMAX Integrated Digital Audio
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
IRQ 16 Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
IRQ 16 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
IRQ 18 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
IRQ 18 SoftV92 Data Fax Modem with SmartCP
Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Could that be the problem?
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