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Originally Posted by bailey24
Yes I have...a different thread listed steps on how to go through Start/Run and making sure that [i]Windows Audio[i] was enabled.
I think I will take it back for service as this issue sounds a little more complicated than everyone's issues
Thanks for the help,
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Try this way
Update Installation
Logon as Administrator
Right click My Computer – choose Properties
Choose hardware Tab – click Device Manager
Expand Sound ,video and game controllers
Right click audio driver – Realtek, Creative etc
Choose Update driver
The Hardware Update Wizard appears
Windows Update – click No, not this time
Click Next
Choose Install from a list or specific location ( Advanced ) radio button
Click Next
The “Please wait while the wizard searches” window appears
If it find and installs the driver click Finish
Click Close