[jlmulli]

I am having a major problem. I have no sound coming out of my computer or my speakers. I have tired all sorts of stuff. I have tried going to Realtek to update and install my sound card but that doesn't work. When I got to Sound and Audio devices it has a sound card listed but when i try to mark the box that says put an icon in the in the task bar, it says the volume control program has not been installed and to go to Add/Remove Programs to fix this, but I have no idea what to do once in that. or if it will actually fix the problem. I can make my way through directions, but i'm not very good with computers. PLEASE HELP! Here's my belarc findings:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) TOSHIBA Satellite M35X PSA72U-2JX00U
System Serial Number: 15230706K
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.30 gigahertz Intel Celeron M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: TOSHIBA EAL20
BIOS: TOSHIBA V1.60 11/30/2004
Drives Memory Modules c,d
60.01 Gigabytes Usable Hard Drive Capacity
27.35 Gigabytes Hard Drive Free Space

MATSHITA UJDA760 DVD/CDRW [CD-ROM drive]

HP Photosmart C4250 USB Device [Hard drive] -- drive 1
IC25N060ATMR04-0 [Hard drive] (60.01 GB) -- drive 0, s/n MRG30FKCJA2GJH, rev MO3OAD4A, SMART Status: Healthy 480 Megabytes Installed Memory

Slot 'JP21' has 512 MB
Slot 'JP20' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 60.01 GB 27.35 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Jennifer 3/3/2008 7:03:19 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP DeskJet 930C/932C/935C on \\YOUR-UXIS092KWM\Printer3
HP Photosmart C4200 series on USB001
Microsoft Office Document Image Writer Driver on \\DDB8BH51\Printer
Microsoft Office Document Image Writer Driver on \\KEMANZI-RESNET\Printer
Microsoft Office Document Image Writer Driver on \\YOUR-UXIS092KWM\Printer
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82852/82855 GM/GME Graphics Controller [Display adapter] (2x)
LPL [Monitor]
Bus Adapters Multimedia
ENE CB1410 Cardbus Controller
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD Realtek AC97 Audio
Communications Other Devices
TOSHIBA Software Modem


1394 Net Adapter
Atheros AR5005GS Wireless Network Adapter
Physical Address: 00:11:F5:39:AB:55
Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 10.0.16.128 / 24
Gateway: 10.0.16.1
Dhcp Server: 10.0.16.1
Physical Address: 00:0F:B0:55:C3:BB

Networking Dns Server: 10.0.16.1
VIA OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
AIM 3.0 Part 01 Codec Driver CH-7009-A/CH-7011
HID-compliant consumer control device (2x)
USB Human Interface Device
HP Photosmart C4200 #2
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB Wireless Mouse (IntelliPoint)
PS/2 Compatible Mouse
HP Photosmart C4200 Printer series (DOT4USB)
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (4x)




PLEASE PLEASE HELP! I'm desperate!