[computernovice]

I think I have royally screwed up my computer in an attempt to fix the "no sound" issue. My computer stats from Belarc are listed below. I have absolutely no sound on my computer and the Multimedia Audio Device is currently not work (error message 28). Can anyone give me any kind of direction to fix this problem?

Operating System System Model
Windows 2000 Professional Service Pack 4 (build 2195) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 48 kilobyte primary memory cache512 kilobyte secondary memory cache Board: SHUTTLE INC AB60 Bus Clock: 200 megahertzBIOS: Phoenix Technologies, LTD 6.00 PG 07/11/2003
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity26.14 Gigabytes Hard Drive Free SpaceCOMPAQ CRD-8322B [CD-ROM drive]3.5" format removeable media [Floppy drive]WDC WD400BB-00GFA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WMAKA1365251, rev 09.01B09, SMART Status: Healthy 512 Megabytes Installed MemorySlot 'A0' has 512 MBSlot 'A1' is EmptySlot 'A2' is EmptySlot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 26.14 GB free

Network Drives

mounted by kristinb at 3/24/2008 11:09:24 AM
p: \\corporate.local\wick\common 115.34 GB 40.78 GB free

Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 12/16/2007 4:36:03 PM (admin)
local system accounts
ASPNET never
Guest never
nextpoint 8/15/2006 12:34:03 PM (admin)
CORPORATE domain logons
Administrator 12/28/2007 4:27:51 PM
dalek 3/14/2008 12:59:44 PM
jacks 1/4/2008 11:12:46 AM
kristinb 3/24/2008 10:43:56 AM (admin)
steveh 12/28/2007 4:29:40 PM
terryl 3/5/2008 11:12:50 AM
xuanl 3/11/2008 2:48:45 PM
Marks a disabled account; Marks a locked account Acrobat PDFWriter on LPT1:
AdobePS Acrobat Distiller on C:\Program Files\Adobe\Acrobat 4.0\PDF Output\*.pdf
Amyuni PDF Converter 2.06 on LPT1:
hp LaserJet 1320 PCL 6 on LPT1:
HP LaserJet 5 on \\wick1.corporate.local\HP LaserJet 5
HP LaserJet 5Si on \\wick1.corporate.local\HP LaserJet 5Si
Samsung CLP-500 Series on \\wick1.corporate.local\Samsung CLP-500 Series

Controllers Display
Standard floppy disk controllerIntel(R) 82801EB Ultra ATA Storage ControllersPrimary IDE Channel [Controller]Secondary IDE Channel [Controller] NVIDIA GeForce 256 [Display adapter]Samsung SyncMaster [Monitor] (17.7"vis, s/n HVAT219017, February 2002)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2Intel(R) 82801EB USB Universal Host Controller - 24D4Intel(R) 82801EB USB Universal Host Controller - 24D7Intel(R) 82801EB USB Universal Host Controller - 24DEStandard Enhanced PCI to USB Host Controller IMA ADPCM Audio CODEC
Communications Other Devices

Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 10.101.1.71 / 24
Gateway: 10.101.1.1
Dhcp Server: 10.101.1.18
Physical Address: 00:30:1B:2A:48:BE

Networking Dns Server: 10.101.1.18
Standard 101/102-Key or Microsoft Natural PS/2 KeyboardLogitech-compatible Mouse PS/2USB 2.0 Root HubUSB Root Hub (4x)
Virus Protection [Back to Top]
Symantec AntiVirus Corporate Edition Version 10.0.16.6000
Scan Engine Version 71.3.0.25
Virus Definitions Version 12/7/2007 Rev 4
Last Disk Scan on Monday, March 24, 2008 10:45:02 AM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 03/11/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q923810 - Critical (details...)
Q931906 - Critical (details...)
Q933729 - Low (details...)
Q937894 - Important (details...)
Q941202 - Critical (details...)
Q941568 - Critical (details...)
Q941569 - Critical (details...)
Q941644 - Moderate (details...)
Q943055 - Critical (details...)
Q943485 - Important (details...)
Q944533 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0
KB917283 on 8/15/2006 (details...)
KB922770 on 9/5/2007 (details...)
KB928365 on 9/5/2007 (details...)
.NETFramework
1.1
S867460 on 7/19/2005 (details...)
M928366 on 9/5/2007 (details...)
DataAccess
Q832483 on 3/26/2004 (details...)
KB870669 (details...)
MDAC27
SP1:
KB911562 on 8/15/2006 (details...)
KB927779 on 9/5/2007 (details...)
Internet Explorer 6
SP1
KB834707-IE6SP1-20040929.091901 on 12/8/2004 (details...)
KB867282-IE6SP1-20050127.163319 on 5/10/2005 (details...)
KB889293-IE6SP1-20041111.235619 on 12/15/2004 (details...)
KB896727-IE6SP1-20050719.165959 on 8/17/2005 (details...)
KB905495-IE6SP1-20050805.184113 on 1/10/2006 (details...)
KB905915-IE6SP1-20051122.175908 on 1/10/2006 (details...)
KB918899-IE6SP1-20060725.123917 on 8/15/2006 (details...)
KB937143-IE6SP1-20070717.120000 on 9/5/2007 (details...)
KB938127-IE6SP1-20070626.120000 on 9/5/2007 (details...)
Internet Explorer
SP1 (SP1)
Q330994 (details...)
Q823353 (details...)
Q831167 (details...)
Q832894 (details...)
Q833989 (details...)
Q837009 (details...)
Q867801 (details...)
Microsoft .NET Framework 2.0
KB917283 on 9/5/2007 (details...)
KB922770 on 9/5/2007 (details...)
KB928365 on 9/5/2007 (details...)
MSXML4SP2
KB936181 on 9/5/2007 (details...)
Outlook Express 6
SP1
KB887797-OE6SP1-20041112.131144 on 7/19/2005 (details...)
KB897715-OE6SP1-20050503.210336 on 8/17/2005 (details...)
KB911567-OE6SP1-20060316.165634 on 8/15/2006 (details...)
KB923694-OE6SP1-20061106.120000 on 9/5/2007 (details...)

Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 9/5/2007 (details...)
Windows Media Player 9
KB917734_WMP9 (details...)
KB936782_WMP9 (details...)
SP0
KB885492 on 5/10/2005 (details...)
KB917734_WMP9 on 8/15/2006 (details...)
SP4
KB936782_WMP9 on 9/5/2007 (details...)
Windows Media Player
Q828026 (details...)
KB837272 (details...)
SP0
Q828026 on 3/26/2004 (details...)
KB911564 on 8/15/2006 (details...)

Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Acrobat Version 4.0 *Adobe Acrobat Version 4.0.000 *Adobe Systems Incorporated - Acrobat Catalog Version 4.0.000 *Adobe Systems Incorporated. - Acrobat ® Distiller ® for Windows Version 4.0.000 *Apple Inc. - iTunes Version 7.3.2.6 *Apple Inc. - QuickTime QuickTime 7.1.6 *Apple Software Update Version 2.0.2.92 *Asset Keeper Fixed Asset Depreciation Software *Banner Blue Software Incorporated - Microsoft Organization Chart Version 2,0,0,1016 *Belarc, Inc. - Advisor Version 7.2x *Canon Utilities CameraLauncher Version 2, 3, 0, 4 *Canon Utilities CameraLauncher Version 2, 4, 0, 5 *Canon Utilities PhotoStitch Launcher Version 3.1.5.6 *Cinematronics - 3D Pinball Version 5.00.2134.1 *Customize your Microsoft keyboard settings, reassign the Hot Keys, disable certain keys, and print a list of key assignments. *dvdplay Application Version 1, 0, 0, 1 *Eastman Software, Inc., A Kodak Business - Imaging for Windows® Version 5.00.2138.1 *Employment Security Department, State of Washington - WA_UIFastTax Version 3.01.0065 *EOS Utility Version 1, 1, 0, 8 *Genigraphics®, An In Focus Systems® Company - GraphicsLink(TM) for Windows Version 8.0 *HDE, Inc. hdeprint Version 1, 0, 2, 5 *HP PML Version 8, 0, 0, 0 *InstallDriver Module Version 8.00 *Microsoft (r) Windows Script Host Version 5.6.0.6626 *Microsoft Clip Gallery Version 5.2.01.0405 *Microsoft Corporation - Internet Explorer Version 6.00.2800.1106 *Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *Microsoft Corporation - Windows Journal Viewer Version 1.5.2315.3 *Microsoft Corporation - Windows® NetMeeting® Version 3.01 * Microsoft IntelliType Pro Version 2.2 *Microsoft Map Version 8.00.00.01621 *Microsoft Office 2000 Version 9.0.6926 *Microsoft Office Version 8.0 *Microsoft Open Database Connectivity Version 3.520.9030.0 *Microsoft Photo Editor Version 3.01.3 *Microsoft PowerPoint for Windows Version 8.0 *Microsoft Windows Media Player Version 6.4.09.1125 *Microsoft(R) Project for Windows(TM) Version 9.0.2000.0224 *Microsoft(R) Windows Media Player Version 9.00.00.2980 *Microsoft® .NET Framework Version 2.0.50727.832 *Microsoft® Access Version 8.0.4122 *Microsoft® Query Version 9.00.4430 *NVIDIA Driver Helper Service, Version 52.16 Version 6.14.10.5216 *QuickPen International, Inc - Tool Manager Version 5.2 *Remove Printers... *Symantec AntiVirus Version 10.1.6.6000 *Symantec Corporation - Client and Host Security Platform Version 104.0.13.2 *Symantec Corporation - LiveUpdate Version 3.1.0.99 *Symantec Corporation - SPBBC Version 2.3.0.2 *Symantec SAVRoam Version 10.1.6.6000 *Symantec Security Drivers Version 6.0 *Visualizer Photo Resize Version 5.0.0.0 *Vview.exe *WebEx - atshell Version 920, 2004, 1510, 12 *WinZip Version 9.0 SR-1 (6224) *Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0 *Zb Module Version 5.8.0.74 *