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Old 04-02-2008, 07:49 PM
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bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,251
Quote:
Originally Posted by DazzleFairy
I've read so many posts all with the same problem as this. I have the problem too, and I have tried downloading many drivers as I am uncertain which one I need. But I've tried loads and downloaded them and everything, and they are still not working; it still says there is not the correct software when i try to install my sound card. Hmmmm, I don't know. Help please?

EDIT: Also, I'm pretty sure I accidently deleted SoundMAX because I swear I had it before and now I don't, so I assume that's the fault. While trying out some things suggested on other posts, I stumbled across a driver on my computer called "VIA AC'97 Audio Controller (WDM)" and I thought it was worht a try, so I used that instead of SoundMAX. I was amazed when this seemed to fix the problem, sound and audio devices were detected, the annoying beep from my computer had disappeared, everything seemed to be running smoothly again and I no longer got an error message on WinMediaPlayer. But I still had no sound. And yes I did check the volume and mute, and my speakers are plugged in. Hufff.

Belarc Report:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.00 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A7V600-X REV 1.xx
Bus Clock: 166 megahertz
BIOS: Award Software, Inc. ASUS A7V600-X ACPI BIOS Revision 1006 09/02/2004
Drives Memory Modules c,d
203.92 Gigabytes Usable Hard Drive Capacity
182.99 Gigabytes Hard Drive Free Space

PHILIPS DVDRW416 [CD-ROM drive]
RICOH DVD/CDRW MP9060 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6L200P0 [Hard drive] (203.93 GB) -- drive 0, s/n L40XLSQG, rev BAH41G10, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'DDR 1' has 512 MB
Slot 'DDR 2' has 512 MB
Slot 'DDR 3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 203.92 GB 182.99 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 22/12/2005 11:51:01 (admin)
Karl Dunnage 02/04/2008 22:11:29 (admin)
local system accounts
ASPNET never
Guest 14/07/2006 11:36:43
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account EPSON Stylus Photo RX640 Series on USB001
hp deskjet 3820 series on USB003
HP DeskJet 840C/841C/842C/843C on LPT1:
HP Photosmart A610 series on USB002

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller MSI MS-StarForce GeForce FX 5700LE (NVIDIA GeForce FX 5700LE) [Display adapter]
Fujitsu Siemens A17-1 [Monitor] (17.1"vis, s/n YEEP319896, June 2005)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (4x) Standard Game Port
Communications Other Devices

Belkin Wireless G USB Network Adapter #3
primary Auto IP Address: 192.168.2.2 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:17:3F:50:3A:F6
VIA Rhine II Fast Ethernet Adapter #3
Physical Address: 00:11:2F:9B:AA:78

Networking Dns Server: 192.168.2.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
Generic USB Hub
USB Printing Support
USB Root Hub (5x)

(Sorry, I only copied and pasted it because I struggle making sense of it)

I'd appreciate any help

use System Restore to go back to before you installed the Via driver

your Soundmax audio driver is here at Asus http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

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